Solodigitalis Community Support

IMPORTANT: GOOGLE HAS ANNOUNCED IT WILL TERMINATE ALL READONLY API ACCESS TO GOOGLE PHOTOS ON MARCH 31, 2025. THE SOLOSLIDES APP WILL STOP WORKING WITH GOOGLE PHOTOS MARCH 31 2025.

We're very disappointed by this decision of Google, and we've let them know about our disappointment.

You will need to play with it and find out what works best

Hi i'm afraid it depends on a lot of things...
If you want really fine-grained control like this I recommend changing from Wifibooth to Booth.Events. If you do decide to try out booth.events we can migrate your purchase, let me know

Glad to hear the issue was resolved.
Soloslides uses the official Google API for Google Photos. I suppose there was something up with your account's data...

Hi I just tried it and I'm able to load an album fine on Soloslides.
Can you please try signing out of your google photos account in Soloslides, and see if it works when you sign back in. To do this go to the bottom of the settings screen in the app and hit "Disconnect from Google Photos"

Hmm i'm guessing that there's something about this camera that the app cannot handle, sorry about that. The SX series is not well tested because it is not a popular camera for photo boothing.

OK. Leider bedeutet dass, Ihr Kamera zu alt ist.
Sorry

Hmm, kannst du bitte kurz mit Booth.Events probieren? (Gratis, kein abo)
https://booth.events
Gleich problem?

Ok that is correct. You are noticing that selphy printers have overscan - they crop into the photo to make the print borderless.
Our newer app Booth.Events has print insets you can use to counter this.

Can you check the size of the printed photo in the Photos app - what pixel size does it have?

That's really odd!
Do you see the same thing with https://booth.events (it's free to try for 3 events) ?
One thing I can remember with Sony cameras it that they are very picky about pairing. Is there a way to reset the network settings / pairing of the Sony?

Apologies, I have made a change on the backend to try to address this. Please try again.

Unfortunately Google has decided to completely remove Dynamic Links, it will stop working in about a year. Hopefully I can find a replacement by then.

This is possible in Booth.Events - https://booth.events

It should only create an 2 albums per event: one for collages, one for the rest.

Hi please make sure you are signed in to the App Store in the Settings App (older iOS versions this is iCloud) as the exact same Apple ID that made the purchase, then reboot the iPad, then start the app and try to restore. If you're not sure which Apple ID made the purchase, search your email for th...

That's great, you are welcome

is this google or icloud photos?

Hi can you please try rebooting ipad and also check internet connection. If you just uploaded a lot of photos the first load can take some time

Please check if your camera is set to RAW only

No you can't use Bluetooth with DSLRs
There are no plans to add USB webcams at this time sorry

First, thank you for using Wifibooth for years, that is nice to hear

Wifibooth isn't doing any backup, no. But I'm guessing maybe you have iCloud Photo sync or iCloud Photo library turned on, and these photos are backed up from your camera roll (photos app) to iCloud?

Hi Andreas
That's because I did not get a chance to update Sololink app yet. If I am updating that app again I will try to remember to add support for this too

Hey sorry I won't have time to build that, it's a fair amount of work.
Did you try totally resetting the ipad? can help.

Hi can you please try without the USB-C hub and see if that's the issue on the connection issue?

Yes it should work with USB.
No you do not need any adapter like the wu-1a that's for wifi only