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X2 Utility problems

Posted: Sat Dec 24, 2016 12:49 am
by Cody
Does your method of finding the key code work with this program?
I cannot even get it to find my camera card
I'm lost...

I just want to have my tablet and camera to be friends again!

Re: X2 Utility problems

Posted: Sat Dec 24, 2016 10:11 am
by tim
Hi Cody
I have not tried this new eyefi software.
Are you unable to use the original eyefi software, ie the one that comes with the card? The key should not get changed by newer software

Re: X2 Utility problems

Posted: Sun Dec 25, 2016 4:50 pm
by Cody
I no longer have it
The new software, it can't find my card when I do the set up.

Re: X2 Utility problems

Posted: Sun Dec 25, 2016 7:10 pm
by tim
Hi Cody
Do you mean the eyefi software cannot find your card?

Re: X2 Utility problems

Posted: Thu Feb 09, 2017 6:06 pm
by taryn
Hi Tim,

I'm also having problems getting my eyefi card to sync. I have an older card (eyefi pro x2) which is no longer supported by Eyefi. And it appears they've discontinued supporting the eyefi computer program as well. For the X2 cards they created a utility app for the interim that still allows me to sync photos from my camera to my computer however I don't see a settings.xml file generated anywhere. Can you help??

Thanks!
Taryn

Re: X2 Utility problems

Posted: Thu Feb 09, 2017 7:46 pm
by tim
Hi Taryn,
The file you are looking for is called offline.db
Can you see that anywhere? Are you on mac or windows?

Re: X2 Utility problems

Posted: Wed Mar 15, 2017 11:04 pm
by UnhappyMagic
Looks like it's at: ~/Library/Application Support/Eye-Fi/Eye-Fi X2 Utility/offline.db

Re: X2 Utility problems

Posted: Thu Mar 16, 2017 11:45 am
by tim
Thanks, I updated the help articles with that.