Solodigitalis Community Support

Hello,

I'm at a loss on how to get my Upload Key for a Mac. I've copied files from the card to my Mac successfully using the Keenai application. When I copy and paste the terminal code to send an email ... nothing happens. I don't get a terminal error, and no email ever gets sent. So I have no idea how to proceed from here. I've tried everything I can think of and read other threads and still can't get an email with the Upload Key in it.

Please help!

Can you please take a screenshot (or photo with your phone) of what the terminal looks like after you run the command (so, showing the command and the result), and post it here

Sure, I copied the terminal code directly from the wiFi booth site

here's the screenshot attached

This means that your offline.db has no keys in it.
Did you already disable keenai cloud to make sure the photos arent going via the internet?
Here is something you can try: get the photos to go from camera to computer (keenai software) without any internet, ie unplug your cablemodem or whatever. Maybe that will force the key to be generated.

I went ahead and cancelled my Keenai cloud account just to be on the safe side (since I never intend to use that service anyway). The files are copying directly from the wifi card to the computer from what I can tell.

And for the router, I'm assuming just forgetting the network on your computer will have the same effect correct? I tried that and still no luck.

Ok I am not sure what causes Keenai to actually write the key to offline.db but basically id make sure you quit the keenai software, restart it, insert the card into computer, and change some settings on the card (ie add new network to the card). Mess around and eventually it should add the key

I finally got the upload key. Just in case anyone else stumbles upon this these are the steps I took:

- Uninstalled Keenai desktop app and reinstalled it
- Never signed into the Keenai cloud account
- Inserted my EyeFi card into the SD card slot on the computer and removed my saved network from it
- Transferred a few photos via the EyeFi cards built in network directly to my pc

Well done! Glad you persevered