Search found 24 matches

by felix11k
Thu Aug 01, 2019 5:44 pm
Forum: Help: Printers
Topic: Canon Selphy CP1300 lost connection
Replies: 46
Views: 6523

Re: Canon Selphy CP1300 lost connection

Unfortunately there isn't a publicly available solution that I'm aware of. If enough people would complain to Canon, perhaps we could get them to update the firmware. So bad. I havent checked it for IOS 12.4 but if its still not working, i will sell my selphys. Already switched to surface with dnp ...
by felix11k
Thu Aug 01, 2019 5:40 pm
Forum: Help: Cameras with Built-in WiFi
Topic: Wifibooth Support Deutsch
Replies: 54
Views: 13455

Re: Wifibooth Support Deutsch

Gibt es schon Infos, ob es unter IOS 12.4 wieder geht, oder verliert es immer noch die Verbindung zum Drucker?
by felix11k
Fri Jul 05, 2019 7:37 pm
Forum: Help: Printers
Topic: Wi-Fi AirPrint Canon cp1200
Replies: 9
Views: 1322

Re: Wi-Fi AirPrint Canon cp1200

Ho fatto L aggiornamento ed ho provato su due eventi prima di commentare, rimane il fatto che L iPad perde la connessione con la stampante Canon o rimangono in cosa i file da stampare e devo riavviare la stampante ed eliminare tutto i file di coda. Chiedo urgentemente di sistemare questo problema c...
by felix11k
Mon Jun 10, 2019 4:49 pm
Forum: Help: Printers
Topic: Canon Selphy CP1300 lost connection
Replies: 46
Views: 6523

Re: Canon Selphy CP1300 lost connection

We have discovered a consistent problem with the Selphy 1300 and ios12 operating system. As soon as we upgraded our iPads to iOS 12 we began to have a flood of customers complaining that the printer would freeze/stop working during events. With extensive testing in the shop, we could see that after...
by felix11k
Mon Jun 10, 2019 4:33 pm
Forum: Help: Cameras with Built-in WiFi
Topic: Wifibooth Support Deutsch
Replies: 54
Views: 13455

Re: Wifibooth Support Deutsch

hallo Tim, die Daten sind wie in meinen letzten Posts. Alles auf aktuellen stand. Seit deinen letzten Hilfestellungen läuft sie auch wieder. Aber ich hab folgendes Problem. Wenn die Box einige Zeit läuft und hat zb ein paar druck Aufträge, dann steigt der Drucker einfach aus, is zwar noch verbunden...
by felix11k
Tue Jun 04, 2019 4:12 am
Forum: Help: Printers
Topic: Wi-Fi AirPrint Canon cp1200
Replies: 9
Views: 1322

Re: Wi-Fi AirPrint Canon cp1200

Nothing comes to mind. Does this happen right when the printer runs out of paper or ink? If not then when exactly does it happen? Hi Tim. it happened after like 16 or 17 prints. I had a popup saying that the printer is not longer available. i try to recreate the error and record it. There was still...
by felix11k
Mon Jun 03, 2019 5:59 pm
Forum: Help: Printers
Topic: Wi-Fi AirPrint Canon cp1200
Replies: 9
Views: 1322

Re: Wi-Fi AirPrint Canon cp1200

I think i had the same problem also with the new version and cp1300. there were like 6 or 7 jobs in the printing queue. It stopped printing and at the first printing job there was this litte spinner spinning. te printer was showing something like processing data. it never printed. i had to eject the...
by felix11k
Thu May 16, 2019 7:11 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

Ok new build 5588 available. Please update using testflight app and tell me if improves the problem. More details after you tell me about 5588 UPDATE: please use build 5589 (or newer) instead of 5588. I'm pretty sure i've figured out what is happening and fixed it. fingers-crossed that you can conf...
by felix11k
Thu May 16, 2019 8:42 am
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

Yup got it! Will analyse logs shortly
ok, thanks a lot.
by felix11k
Thu May 16, 2019 6:27 am
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

Hi felix
Ok. Can you please send me the logs from the version before, I did not receive them yet.
Ok, dont know whats wrong, it shows me, that the Mail was sent, I sent it again.

Pls let me know if it arrived.

regards
by felix11k
Wed May 15, 2019 6:09 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

UPDATE: I might have found & fixed the error. Can you please try the newest testflight build (5587 or newer) -- can you still reproduce the problem with this update? (also, i did not receive any email from you yet) Hello Tim, i have reproduced the error eaven with the new Version. After two prints ...
by felix11k
Wed May 15, 2019 9:48 am
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

Update: testflight build ready. Emailing you now (your forum email address)
Thanks,
i reproduced the error and going to send you the Logs via Mail in a few Minutes.

reagrds
by felix11k
Sat May 11, 2019 3:48 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

OK. Usually Testflight approvals take only 1-2 days, so we should be ok for your event next weekend if the logging shows the error. If it doesn't it will be trickier...
i am sure we will find it.
thanks a lot
by felix11k
Sat May 11, 2019 2:55 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

Ok. It will take some days: Apple has to even review Testflight builds. It will only be possible on iOS 12 or newer. As to why it suddenly stopped working: did you try powering off the ipad (all the way swipe to power off) recently? If not please do this and see if it helps!!! ok, i hope it goes fa...
by felix11k
Sat May 11, 2019 2:39 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

Ok interesting. I will get you a testflight build with logging soon. You have iOs 12 right? It seems like there is a Problem between the printer and the app. Thats strange, because untill to the last two events everything worked great. I have a ipad mini 4 with IOS 12 and also a IPAD mini 1 with IO...
by felix11k
Sat May 11, 2019 2:16 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

Can you please answer my other question:
After you see that error in Wifibooth, if you go to the Apple Photos app and try to print a photo, what happens?
ok, have checked it. I can print photos out of the apple Fotos without any Problem after this error shows up in the wifibooth app.
by felix11k
Sat May 11, 2019 1:27 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

Hi Tim, i think i know where the Problem is. I also have the same Problem with an Ipad mini 4. The App looses the connection to the printer. I have checked two different Options. First option is to use the printer as an Access Point and secound one to use a Router to creat a wifi Network. At both i ...
by felix11k
Sat May 11, 2019 2:55 am
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

it worked 6 or 7 times perfect and they printed a lot of photos. So it cant be the update I habe no idea what changed. But eaven if it dont do it comercially it need to work. So is this a common bug that it works just a several times? If i buy the pad mini 3 i will not have this problems any more? i...
by felix11k
Fri May 10, 2019 6:03 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Re: Some Problems during events

hi Tim, i will check the version tomorrow. it is not the newest version and also not the newest one on IOS. I rented my box a few times and everything worked just fine (printed 180 photos each event without problems). Since last event there are problems. Today the same. the box is still at an event ...
by felix11k
Fri May 10, 2019 3:24 pm
Forum: Help: Other issues
Topic: Some Problems during events
Replies: 25
Views: 3007

Some Problems during events

Hi Tim, i have some problems again. Is there a way to read an error log? My Hardware: Canon selphy 1300 , router, Canon eos 4000d, Ipad mini 1 Everything is connected to the router. My problem is, that the app brings up an error on the screen "please talk to the photographer" and it stops printing. ...
by felix11k
Sun Mar 03, 2019 1:00 pm
Forum: Help: Other issues
Topic: Not creating a new Collage Album without printer
Replies: 3
Views: 675

Re: Not creating a new Collage Album without printer

Thanks a lot Tim.
So easy and i havent found it :)
by felix11k
Wed Jan 30, 2019 7:18 pm
Forum: Help: Other issues
Topic: Not creating a new Collage Album without printer
Replies: 3
Views: 675

Not creating a new Collage Album without printer

Hi Tim, the app is not creating a new Collage album. I have no Printer connected at the moment. when make a session of 3 fotos it shows me after creating a collage, that that printing is not working and all my pictures are saved. So far so good, but there there is no created collage in my album. Whe...
by felix11k
Fri Aug 10, 2018 7:29 am
Forum: Help: Cameras with Built-in WiFi
Topic: Wifibooth compatible cameras
Replies: 107
Views: 31293

Re: WIFIBOOTH CAMERA COMPATIBILITY LIST

The canon 4000D should already work with wifibooth but i cannot get one to test Hi Tim, it is not working. i have the 4000d here. I downloaded the new App on Ipad mini and Iphone 8. With both i have the same problem. I open a wifi on the camera, then i connect with the ipad und started the app. I h...
by felix11k
Tue Aug 07, 2018 4:02 am
Forum: Help: Cameras with Built-in WiFi
Topic: Wifibooth compatible cameras
Replies: 107
Views: 31293

Re: WIFIBOOTH CAMERA COMPATIBILITY LIST

Hi Tim,
do you have any idea when the Canon 4000d is going to work with the app?
Thanks & regards

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