Search found 6 matches

by BBM
Mon Jan 27, 2020 9:07 am
Forum: Help: Printers
Topic: Canon Selphy CP1300 lost connection
Replies: 53
Views: 77630

Re: Canon Selphy CP1300 lost connection

Using iPad pro 9.7, Sony Alpha 6000, Selphy CP1300 and iphone as sololink-server. Iphone and CP1300 connected to apple airport as router. After several numbers of prints, selphy is stuck saying „Daten werden verarbeitet“ (processing data). After cutting power and reconnect the selphy, it goes on pr...
by BBM
Mon Sep 02, 2019 7:22 am
Forum: Help: Printers
Topic: Canon Selphy CP1300 lost connection
Replies: 53
Views: 77630

Re: Canon Selphy CP1300 lost connection

hello, Canon Germany has given me some more tips. „Bitte Löschen Sie die Netzwerkeinstellungen am Drucker und am Smarthone und verbinden Sie sich erneut. Desweiterem empfehlen wir Ihnen eine feste IP-Adresse zu verwenden. Hier empfehlen wir Ihnen eine freie IP-Adresse zu nehmen. Sollten Sie eine Fr...
by BBM
Sun Aug 04, 2019 1:06 pm
Forum: Help: Printers
Topic: Canon Selphy CP1300 lost connection
Replies: 53
Views: 77630

Re: Canon Selphy CP1300 lost connection

Hey, When are you expecting the problem - like what is your set up? Because my PhotoBooth is rented the next couple weeks and im also using the cp1300.. My PhotoBooth has its own router, printer and camera are connected to it. If you are using ios12, expect your Selphy to freeze up and show "busy" ...
by BBM
Wed Jul 31, 2019 11:44 am
Forum: Help: Printers
Topic: Canon Selphy CP1300 lost connection
Replies: 53
Views: 77630

Re: Canon Selphy CP1300 lost connection

Unfortunately there isn't a publicly available solution that I'm aware of. If enough people would complain to Canon, perhaps we could get them to update the firmware.
by BBM
Tue Feb 12, 2019 10:58 pm
Forum: Help: Printers
Topic: Canon Selphy CP1300 lost connection
Replies: 53
Views: 77630

Re: Canon Selphy CP1300 lost connection

Nope, we tested it with multiple apps (apple photos and 2 photo booth apps), and the crashing occurred with all 3. This is how we knew it's not an app issue, it's an issue with Selphy hardware and iOS 12.
by BBM
Tue Feb 12, 2019 11:11 am
Forum: Help: Printers
Topic: Canon Selphy CP1300 lost connection
Replies: 53
Views: 77630

Re: Canon Selphy CP1300 lost connection

We have discovered a consistent problem with the Selphy 1300 and ios12 operating system. As soon as we upgraded our iPads to iOS 12 we began to have a flood of customers complaining that the printer would freeze/stop working during events. With extensive testing in the shop, we could see that after ...

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