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by tim
Wed Mar 20, 2019 4:22 pm
Forum: Help: Other issues
Topic: Unable to purchase pro package
Replies: 7
Views: 60

Re: Unable to purchase pro package

Awesome! Thanks for purchasing Wifibooth!
by tim
Tue Mar 19, 2019 7:07 pm
Forum: Help: Other issues
Topic: Unable to purchase pro package
Replies: 7
Views: 60

Re: Unable to purchase pro package

Sorry to hear you're having trouble purchasing Wifibooth. I can help you fix this! Here are the steps to take: 1) first, confirm that restrictions are turned off by going to Settings App -> Content & Privacy Restrictions -> make sure all restrictions are turned OFF. 2) next, go to Settings App -> iT...
by tim
Mon Mar 18, 2019 6:24 pm
Forum: Help: Other issues
Topic: GDPR compliance
Replies: 3
Views: 11

Re: GDPR compliance

Hi Psou, This is already an existing setting -- right now you can change the text to whatever you want. It is a textfield that you enter your text into. See Event settings -> Email. You can word it however you think it needs to be worded, to cover your GDPR requirements. Or if you are not in the EU,...
by tim
Mon Mar 18, 2019 5:18 pm
Forum: Help: Other issues
Topic: GDPR compliance
Replies: 3
Views: 11

Re: GDPR compliance

Hi psou, Yes i'm quite aware of GDPR. What I believe people are doing at the moment is changing the email text from "Please enter a valid email address" to something like, "By entering your email address below, you confirm that you are the owner of the email address, and that you wish to receive ema...
by tim
Sun Mar 17, 2019 12:25 am
Forum: Help: Other issues
Topic: Wordmarks get cut off
Replies: 9
Views: 31

Re: Wordmarks get cut off

I think so: if the app behaved like it does now with the only difference that the “print” action was always forced on (cannot uncheck it), and you get to set the number of prints, would that do it for you? I am not promising anything as this might be more complicated than it looks. Will check after ...
by tim
Sat Mar 16, 2019 8:46 pm
Forum: Help: Other issues
Topic: Wordmarks get cut off
Replies: 9
Views: 31

Re: Wordmarks get cut off

Thanks :)
Remind me what the other things were? links to posts etc
by tim
Sat Mar 16, 2019 4:55 pm
Forum: Help: Other issues
Topic: Wordmarks get cut off
Replies: 9
Views: 31

Re: Wordmarks get cut off

Thanks for reporting this. It will be fixed in the next update.
In the meantime, please note that only the "cursive" fonts have this issue (that I can see at least)
by tim
Sat Mar 16, 2019 2:16 am
Forum: Help: Other issues
Topic: Wordmarks get cut off
Replies: 9
Views: 31

Re: Wordmarks get cut off

Hmm, can you show me what font you're using? I'm guessing the font is clipping, ie. too big, so the photo looks cut off.
Take some screenshots from your ipad and post them to imgur, then post some links here...
by tim
Mon Mar 11, 2019 5:51 pm
Forum: Help: Other issues
Topic: Lag - Processing after taking shots
Replies: 7
Views: 46

Re: Lag - Processing after taking shots

OK, sent you a PM
by tim
Mon Mar 11, 2019 5:45 pm
Forum: Help: Other issues
Topic: Lag - Processing after taking shots
Replies: 7
Views: 46

Re: Lag - Processing after taking shots

Hmm that is very interesting, and should not be happening.
If you are willing, i'll PM you a link to a testflight version of Wifibooth that will generate logs, which you can send to me. That might shed some light on what is happening here.
by tim
Mon Mar 11, 2019 5:39 pm
Forum: Help: Other issues
Topic: Ipad with 4G no internet
Replies: 3
Views: 23

Re: Ipad with 4G no internet

You're welcome. If you don't have an iPhone and your event location has decent wifi internet available, then one cheap option is to buy a used iPod Touch (latest generation). That'll run BluePrint just fine.
by tim
Mon Mar 11, 2019 5:36 pm
Forum: Help: Other issues
Topic: Lag - Processing after taking shots
Replies: 7
Views: 46

Re: Lag - Processing after taking shots

Hi psou, You are welcome. Hmm, you might experiment moving the devices further away from each other, to a distance of 1 meter. Might help, might not. It depends on your environment. How long are we talking here -- how long in seconds was the "noticeable delay" ? Did it vary a lot (ie. sometimes much...
by tim
Mon Mar 11, 2019 5:27 pm
Forum: Help: Other issues
Topic: Ipad with 4G no internet
Replies: 3
Views: 23

Re: Ipad with 4G no internet

Hi psou, Sadly Apple does not allow apps to bypass the wifi network and use cellular data: when a wifi network is active, then all communications use it. If you want to have live internet while connected to your Sony, I wrote an app called BluePrint that does exactly this using bluetooth. It is free...
by tim
Mon Mar 11, 2019 5:26 pm
Forum: Help: Other issues
Topic: Lag - Processing after taking shots
Replies: 7
Views: 46

Re: Lag - Processing after taking shots

Hi psou, Sorry to hear about the lag. The biggest cause of this would be distance from the iPad & camera - how far apart were they at your event? The next biggest cause would be either the camera or the iPad having low battery. Can you try plugging them both into AC power (ie. not using batteries) a...
by tim
Sat Mar 09, 2019 5:29 pm
Forum: Help: Printers
Topic: Sinfonia CS2 printer
Replies: 1
Views: 21

Re: Sinfonia CS2 printer

Hi,
You would need to use a product that enables either AirPrint or FTP printing to the sinfonia, such as a dedicated print server or a computer
by tim
Fri Mar 08, 2019 6:58 pm
Forum: Help: Other issues
Topic: Email Settings HELP!
Replies: 18
Views: 896

Re: Email Settings HELP!

Oh that’s great! Yes very good point: you would need Drive SDK enabled. Was it disabled by default for you?
by tim
Thu Mar 07, 2019 6:49 pm
Forum: Help: Other issues
Topic: Email Settings HELP!
Replies: 18
Views: 896

Re: Email Settings HELP!

Great, thanks! Sent you a private message.
by tim
Wed Mar 06, 2019 2:11 pm
Forum: Help: Other issues
Topic: How Do You Disable The Gallery?
Replies: 5
Views: 66

Re: How Do You Disable The Gallery?

No. I don’t know why you would need to given that once you set a password, guests cannot do anything from there. In all the events ive run i dont think i ever saw a single guest slide it down to even see.
by tim
Wed Mar 06, 2019 12:17 pm
Forum: Help: Other issues
Topic: How Do You Disable The Gallery?
Replies: 5
Views: 66

Re: How Do You Disable The Gallery?

Did you try autopilot to bypass the gallery? It cannot be disabled entirely
by tim
Tue Mar 05, 2019 7:09 pm
Forum: Help: Other issues
Topic: How Do You Disable The Gallery?
Replies: 5
Views: 66

Re: How Do You Disable The Gallery?

Try turning on the settings “only show most recently taken photos” on event settings -> gallery page. That will make sure each group can only see their photos. Does that work for you?
by tim
Tue Mar 05, 2019 3:43 pm
Forum: Help: Other issues
Topic: Email Settings HELP!
Replies: 18
Views: 896

Re: Email Settings HELP!

Hi fiafny,
Sorry it isn’t working for you. I’ll need to get you to install and use a testflight build that has logging enabled, and then you can send me the logs. If you are willing to do that let me know (will take you 5-10mins). Im on vacation so im a little slow to respond.
by tim
Sun Mar 03, 2019 1:35 pm
Forum: Help: Other issues
Topic: Not creating a new Collage Album without printer
Replies: 3
Views: 97

Re: Not creating a new Collage Album without printer

No problem glad to be able to help!
by tim
Fri Mar 01, 2019 9:15 am
Forum: Help: Other issues
Topic: Unable to purchase pro package
Replies: 7
Views: 60

Re: Unable to purchase pro package

Thank you Heather, great to hear that it worked!
One of my tiny humans just said thank you too! :)
by tim
Fri Mar 01, 2019 8:59 am
Forum: Help: Other issues
Topic: Unable to purchase pro package
Replies: 7
Views: 60

Re: Unable to purchase pro package

Hi Heather, Sorry that the purchase isnt working for you. I would love to help you fix this. Can you please try these steps for me? 1. Open Settings App, go to ITunes & App store, touch the Apple ID at the top and choose Sign Out 2. Power the ipad right down - hold down power button and swipe to pow...
by tim
Thu Feb 28, 2019 9:56 pm
Forum: BluePrint
Topic: WiFi connected but no internet
Replies: 9
Views: 101

Re: WiFi connected but no internet

You're welcome! You did nothing wrong. You found a bug in my app! In the specific case you tried, Wifibooth erroneously gives you an error when it should not. I'm fixing it now!

Hope your wedding is totally awesome!

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