Solodigitalis Community Support

Update: For all of my 3 events, none of the collages are in the gallery anymore.
This was working before the update to IOS: 16.4.1.
@TIM please take a look at this. i have an event tomorrow.
Or we have to disable the gallery temporarily.
Greetings Daniel

Can I change something so that the collages are displayed in the gallery again?
Or is it possible to disable the gallery for customers until the problem is solved?
Greetings Daniel

the collages are created + displayed after emailing + stored in folders on the Ipad.
Only in the gallery are only the individual photos to see.
Slowly I think that after some IOS updates the app should be tested on the functions.
Greetings Daniel

Can you try it yourself ?
Greetings Daniel

Hello,
where can I set that the collages that the app creates and also displays are visible in the gallery ?
Only the single photos are displayed.
Greetings Daniel

Hey Tim,

Google / Gmail
I have logged into "Google" on the left side in the app settings.
Since then the mails are sent, just not those which are in the queue.

Greetings Daniel

Hello, if the internet connection fails at an event, the mails are kept in a queue until internet access is available again. until there is internet access again. This is what happened at an event last weekend. The problem is that the queue with the mails is not processed when the app is back on the...

Hello, when I set the exposure to "Fixed 1/250" this is always reset to "Auto" when I restart the app.
This always happens with a new event when I turn on the ipad again and start the app.
Why is this ?
Is there any way to change this ?

With kind regards
Daniel Schoenemann

I have to restart the app every time to get the function. Unfortunately, the app starts a bit funny with IOS 16.4. Maybe you have a look at that. It may well be that the app with increasing version of IOS zickt here and there. Here would be times a function update necessary, especially since certain...

OK thanks for the info.
But why nothing happens when I click on the button 1 (Upload a photo) ?

With kind regards
Daniel Schoenemann

before I go crazy here...
Can you explain me the 4 settings what exactly is set here and how it affects in the customer mail ?

https://wedding-dream-pictures.de/Downl ... ptions.png

With kind regards
Daniel Schoenemann

This is completely confusing.
I have 2 events with different logos.
Question: where in the app can I delete the logos so I can reinsert them ?

With kind regards
Daniel Schoenemann

unfortunately that was only half the solution.
Now I have both logos on top of each other in the mail.
see link with screenshot

wedding-dream-pictures.de/Downloads/old-new-logo%20.png

Solution found:
At the very end...
https://wifibooth.com/help/articles/branding/

yes, that's exactly what I mean.

Hello, where can I delete the logo in the email to customers in the app or replace it with another ?
See link to screenshot.
https:wedding-dream-pictures.de/Downloads/Party-Photobooth-Mail.png
With kind regards
Daniel Schoenemann

Hello, Tim what has become of the idea / desire ?
With kind regards
Daniel Schoenemann

wann kommt diese Anpassung, sonst nützt das Feature nichts?
Mit freundlichen Grüßen
Daniel Schönemann

Hello, if you use the function with QR code "Get these photos" the direct viewing of collages or photos works fine, but with .mp4 files which you can create it does not work. The .mp4 files are visible but you can't play them when you click on them. Tested with a Samsung phone with the latest Addroi...

I have found the solution: 1. disable 2 factor authentication on Google Account. -> https://support.google.com/accounts/answer/1064203?hl=de&co=GENIE.Platform%3DDesktop UND: 2. disable "access less secure apps" in Google Account ->. https://support.google.com/accounts/answer/6010255?hl=de#zippy=%2Cw...

Hello I am using the latest version 4.13.0 and ios 15.5. When I click on event settings -> google -> sign in nothing happens. Same with facebook, and dropbox. What is the reason for this ? I have an event on Saturday and need the email sending which is not working either. I get the message: Email wi...

Are there also offers for Wifibooth for Blackfriday?
Greetings daniel

So is it not because of my content (text + logo + images) but because of the customers who receive the emails?
Greetings Daniel

How can I prevent all emails with the images from ending up in the spam folder of customers with a gmail account?
i send the mails with the pictures from my gmail account.
the notifications of new replies here in the forum also end up in spam again and again

greetings daniel

Thanks i habe found.
Thanks Daniel