Search found 6 matches

by EricB
Mon May 25, 2020 8:40 pm
Forum: Soloslides
Topic: Unable to Unlock Premium
Replies: 22
Views: 3655

Re: Unable to Unlock Premium

Well, that appears to be the problem. I tried to make a small purchase in another app, and the process hung. I will contact Apple to troubleshoot.
by EricB
Mon May 25, 2020 1:49 pm
Forum: Soloslides
Topic: Unable to Unlock Premium
Replies: 22
Views: 3655

Re: Unable to Unlock Premium

Those were good ideas but didn't work. I can "buy" other free apps, and Restrictions are OFF. Any other ideas?
by EricB
Sat May 23, 2020 11:48 pm
Forum: Soloslides
Topic: Unable to Unlock Premium
Replies: 22
Views: 3655

Re: Unable to Unlock Premium

By the way, I'm running iOS 10.3.3 on the old iPad.
by EricB
Sat May 23, 2020 11:42 pm
Forum: Soloslides
Topic: Unable to Unlock Premium
Replies: 22
Views: 3655

Re: Unable to Unlock Premium

OK, I signed out of the App Store, turned power off, back on a minute later, signed in to the app store with the same Apple ID I used to make the purchase on my newer iPad (I checked the email from Apple). It was purchased through the app. I STILL can't restore the purchase. I tried deleting and rei...
by EricB
Sat May 23, 2020 9:41 pm
Forum: Soloslides
Topic: Unable to Unlock Premium
Replies: 22
Views: 3655

Re: Unable to Unlock Premium

I turned power off and waited a minute: No change. I signed out of iCloud, turned power off for a minute, and signed back in to iCloud with the same Apple ID as my original purchase on my newish iPad: No change. Any other suggestions? By the way, did you mean to change the slide transition time from...
by EricB
Sat May 23, 2020 5:56 pm
Forum: Soloslides
Topic: Unable to Unlock Premium
Replies: 22
Views: 3655

Unable to Unlock Premium

I've been using the free version of SoloSlides on a second generation iPad for months now. It allowed 5 second slide transitions. Something changed recently where the shortest transition is now 5 MINUTES! This makes the app free version unusable. But I like the app and respect the developer, so I de...

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