Search found 3068 matches

by tim
Wed Jul 06, 2022 9:47 pm
Forum: Help: Other issues
Topic: Disable confirmation after collage has been created
Replies: 3
Views: 2549

Re: Disable confirmation after collage has been created

hmm i'm not sure which you mean, can you share a photo of it?
by tim
Wed Jul 06, 2022 5:33 pm
Forum: Help: Other issues
Topic: Move photos to same height
Replies: 1
Views: 1956

Re: Move photos to same height

No. Please use https://booth.events if you want to have this level of control over collages.
by tim
Tue Jul 05, 2022 11:17 am
Forum: Help: Other issues
Topic: Bluetooth trigger not working when volume 100%
Replies: 2
Views: 2369

Re: Bluetooth trigger not working when volume 100%

Looks like Apple has made changing the volume programmatically completely impossible.
by tim
Sat Jul 02, 2022 9:06 am
Forum: Help: Other issues
Topic: Can I trigger a session with the shutter button
Replies: 1
Views: 1704

Re: Can I trigger a session with the shutter button

Hi Byron I believe the 80D will support that yes. Turn on galley only mode “start on gallery screen”

To make connection faster format the card in the camera before connecting
by tim
Thu Jun 30, 2022 5:40 pm
Forum: Help: Other issues
Topic: Bluetooth trigger not working when volume 100%
Replies: 2
Views: 2369

Re: Bluetooth trigger not working when volume 100%

I've confirmed the issue. Apple changed things in a subversion of iOS 15. Will try to fix it
by tim
Fri Jun 24, 2022 9:08 am
Forum: Soloslides
Topic: Fullscreen doesn't show the whole photo
Replies: 3
Views: 4574

Re: Fullscreen doesn't show the whole photo

Hi please turn on the "Animate photos (Ken Burns)" setting which is basically what you're asking for
by tim
Tue Jun 21, 2022 5:10 pm
Forum: Help: Printers
Topic: Photo Quality
Replies: 4
Views: 4058

Re: Photo Quality

... also on branding page, try removing all overlays & logos and see if that suddenly increases print quality
by tim
Tue Jun 21, 2022 5:10 pm
Forum: Help: Printers
Topic: Photo Quality
Replies: 4
Views: 4058

Re: Photo Quality

Ok. If you go to settings -> Layout & Collages -> what size & dots per inch do you see?
by tim
Tue Jun 21, 2022 4:04 pm
Forum: Help: Printers
Topic: Photo Quality
Replies: 4
Views: 4058

Re: Photo Quality

Hi there
If you look on the camera roll (photos app) at the photo you printed and hit the ‘i’, what resolution is it?
by tim
Mon Jun 13, 2022 6:11 am
Forum: Help: Other issues
Topic: Hintergrundbild verändern
Replies: 1
Views: 1722

Re: Hintergrundbild verändern

Probiere mal Event Einstellungen -> Layout & Collagen -> Hintergrund
by tim
Sat Jun 04, 2022 12:51 pm
Forum: Help: Other issues
Topic: Bluetooth shutter / Apple TV
Replies: 4
Views: 1906

Re: Bluetooth shutter / Apple TV

Hi Christian,

You're welcome. Hmm weird, what iOS version & what device is this?
by tim
Sat Jun 04, 2022 12:33 pm
Forum: Help: Other issues
Topic: Bluetooth shutter / Apple TV
Replies: 4
Views: 1906

Re: Bluetooth shutter / Apple TV

Hi Christian

Hmm #1 is likely related to #2 as the app attempts to compensate by turning the volume back down after the volume up command is detected.

However i do not know a solution for #2. Apple does not give a lot of control here
by tim
Thu Jun 02, 2022 5:56 pm
Forum: Soloslides
Topic: Image Caching
Replies: 4
Views: 4965

Re: Image Caching

No. Google would never allow this or do the work required to make this possible, which is a lot bc of the way iOS sandboxes all apps
by tim
Thu Jun 02, 2022 5:24 pm
Forum: Soloslides
Topic: Image Caching
Replies: 4
Views: 4965

Re: Image Caching

Images are always directly downloaded from Google’s servers using their API. Our app is strictly forbidden from caching any images or content per Google’s terms of service. Im afraid I don’t see a low-data solution.
by tim
Mon May 30, 2022 1:37 pm
Forum: Help: Other issues
Topic: How to flip the live view (Ipad)
Replies: 1
Views: 1445

Re: How to flip the live view (Ipad)

This should be an option on the sololink app (on your iphone) if memory serves
by tim
Tue May 24, 2022 12:04 pm
Forum: Help: Other issues
Topic: Pictures getting saved twice
Replies: 4
Views: 1930

Re: Pictures getting saved twice

Ah that makes sense.
If you have enabled emailing or printing or texting (twilio), then you can disable the "Save collages (in separate album)" setting on the "Layout & Collages" settings page.
by tim
Mon May 23, 2022 4:54 pm
Forum: Help: Other issues
Topic: Pictures getting saved twice
Replies: 4
Views: 1930

Re: Pictures getting saved twice

Hmm weird! id start looking at camera settings. If you are shooting RAW+JPG try jpg only
by tim
Sat May 21, 2022 11:26 am
Forum: Help: Cameras with Built-in WiFi
Topic: Canon Eos M10 loading time and app crashes
Replies: 4
Views: 4556

Re: Canon Eos M10 loading time and app crashes

That is very strange. Yes, if you are able to find another camera to try that would be great - haven’t heard of problems like this with Canon before. Another thing you can try: can you please try using our other app https://booth.events which is free to try, with that camera. Note it must be connect...
by tim
Fri May 20, 2022 9:42 am
Forum: Help: Cameras with Built-in WiFi
Topic: Canon Eos M10 loading time and app crashes
Replies: 4
Views: 4556

Re: Conan Eos M10 loading time and app crashes

Hi please try updating your iOS and camera firmware to newest versions
by tim
Sun May 15, 2022 6:47 pm
Forum: Help: Cameras with Built-in WiFi
Topic: Sony A7riii Live View Slow/Lag even with Bluetooth off
Replies: 7
Views: 5913

Re: Sony A7riii Live View Slow/Lag even with Bluetooth off

Yes you can!
Get it working without the hub first.
Don’t use a cheap splitter, could damage camera it doesn’t expect power
by tim
Sat May 14, 2022 10:42 am
Forum: Help: Cameras with Built-in WiFi
Topic: Sony A7riii Live View Slow/Lag even with Bluetooth off
Replies: 7
Views: 5913

Re: Sony A7riii Live View Slow/Lag even with Bluetooth off

Canon 750D. Can easily connect via usb or wifi, more than enough quality for a booth.
by tim
Fri May 13, 2022 3:47 pm
Forum: Help: Other issues
Topic: Email not formatted well
Replies: 4
Views: 1758

Re: Email not formatted well

Hmm ok i was able to see both images.
I think the text might be too long. Try shortening it by 50% just to test - does that cause the text to line up on the buttons properly?
by tim
Fri May 13, 2022 11:10 am
Forum: Help: Other issues
Topic: Email not formatted well
Replies: 4
Views: 1758

Re: Email not formatted well

Hi i can't see your link - can you put it on imgur or a public host that doesn't need access like google drive?
These issues are likely caused by invalid html in your wifibooth event settings for "Email body - HTML". Can you show me what you have for this setting? (event settings -> email page)
by tim
Wed May 11, 2022 9:14 am
Forum: Help: Cameras with Built-in WiFi
Topic: Sony A7riii Live View Slow/Lag even with Bluetooth off
Replies: 7
Views: 5913

Re: Sony A7riii Live View Slow/Lag even with Bluetooth off

Is the wifi connected straight from iPad to Sony? or via a router?
by tim
Sun May 01, 2022 2:57 pm
Forum: Help: Other issues
Topic: Email Subject Incorrect, possible to switch?
Replies: 7
Views: 2289

Re: Email Subject Incorrect, possible to switch?

The google uploads and emails are intertwined. They will all happen together. You are not able to separate them. You could manually upload from google drive app or google photos app from your camera roll instead.

To export emails open event, open settings, look for share center top bar leftish

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