Solodigitalis Community Support

Hi there
If you are picking the photo and nothing happens it could be too high resolution / size - optimal would be smaller like 1500 x 1500, PNG for transparency.

To do single photo landscape did you turn on “make collages with only 1 photo” in event settings -> gallery?

Hi Brandon
Sorry no wifibooth does not have this feature.
If you need this, https://booth.events does have a print counting (sum/total) feature

No you can't disable that, but if you have actions available to users (like print, email etc) then it won't show

Hi Daniel
We have almost no users asking for filename changes so we don't plan to make changes here.

Well done Daniel good luck at your event!

hmm i'm not sure which you mean, can you share a photo of it?

No. Please use https://booth.events if you want to have this level of control over collages.

Looks like Apple has made changing the volume programmatically completely impossible.

Hi Byron I believe the 80D will support that yes. Turn on galley only mode “start on gallery screen”

To make connection faster format the card in the camera before connecting

I've confirmed the issue. Apple changed things in a subversion of iOS 15. Will try to fix it

Hi please turn on the "Animate photos (Ken Burns)" setting which is basically what you're asking for

... also on branding page, try removing all overlays & logos and see if that suddenly increases print quality

Ok. If you go to settings -> Layout & Collages -> what size & dots per inch do you see?

Hi there
If you look on the camera roll (photos app) at the photo you printed and hit the ‘i’, what resolution is it?

Probiere mal Event Einstellungen -> Layout & Collagen -> Hintergrund

Hi Christian,

You're welcome. Hmm weird, what iOS version & what device is this?

Hi Christian

Hmm #1 is likely related to #2 as the app attempts to compensate by turning the volume back down after the volume up command is detected.

However i do not know a solution for #2. Apple does not give a lot of control here

No. Google would never allow this or do the work required to make this possible, which is a lot bc of the way iOS sandboxes all apps

Images are always directly downloaded from Google’s servers using their API. Our app is strictly forbidden from caching any images or content per Google’s terms of service. Im afraid I don’t see a low-data solution.

This should be an option on the sololink app (on your iphone) if memory serves

Ah that makes sense.
If you have enabled emailing or printing or texting (twilio), then you can disable the "Save collages (in separate album)" setting on the "Layout & Collages" settings page.

Hmm weird! id start looking at camera settings. If you are shooting RAW+JPG try jpg only

That is very strange. Yes, if you are able to find another camera to try that would be great - haven’t heard of problems like this with Canon before. Another thing you can try: can you please try using our other app https://booth.events which is free to try, with that camera. Note it must be connect...

Hi please try updating your iOS and camera firmware to newest versions

Yes you can!
Get it working without the hub first.
Don’t use a cheap splitter, could damage camera it doesn’t expect power