Crashing

A slideshow app for Google Photos and your Camera Roll
Vbonz
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Joined: Thu Oct 31, 2019 9:05 am

Crashing

Postby Vbonz » Thu Oct 31, 2019 9:08 am

With the last App update, Soloslides crashes more frequently....at least once per day. Using an older iPad 2.

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tim
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Re: Crashing

Postby tim » Thu Oct 31, 2019 11:05 am

Hi vbonz
Sorry to hear that, I will look into it.
Can you please tell me what version of iOS your iPad is running? You can find that here: Settings App -> General -> About (at least, I think that's where it will be for an iPad of that age)
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Vbonz
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Re: Crashing

Postby Vbonz » Thu Oct 31, 2019 1:36 pm

9.3.5

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tim
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Re: Crashing

Postby tim » Thu Oct 31, 2019 2:20 pm

Hi vbonz,
Hmm, i'm not seeing those crash reports (I see one from Sept. 5 from an iPad 3, one from more recent when an album was picked... but not what you're describing -- nothing close to once a day!)

Can you please make sure that iPad has internet access when SoloSlides is started (it will take a few minutes of soloslides running to upload) ? That will make sure the crash logs are uploaded to us.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Vbonz
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Joined: Thu Oct 31, 2019 9:05 am

Re: Crashing

Postby Vbonz » Thu Oct 31, 2019 2:58 pm

If I have to restart the app, do you consider that a crash?

Vbonz
Posts: 4
Joined: Thu Oct 31, 2019 9:05 am

Re: Crashing

Postby Vbonz » Thu Oct 31, 2019 3:04 pm

Actually, I just had to restart it again for the 3rd time today. The app runs fine, but after a but it shuts down and I have to restart it. My iPad is always on WIFI, since I only use it as a digital frame.

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tim
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Re: Crashing

Postby tim » Thu Oct 31, 2019 3:09 pm

OK thanks for this information, i'll see if I can find the issue
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

efiwjoiefwjo
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Joined: Thu Nov 21, 2019 7:18 am

Re: Crashing

Postby efiwjoiefwjo » Mon Nov 25, 2019 1:23 am

For what it's worth, I'm on iOS 10.3.4 on my ipad. I've been testing Soloslides over the weekend, 48 hours and no hangs or crashes like you mention. So wonder if the crash is specific to iOS 9...

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tim
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Re: Crashing

Postby tim » Mon Nov 25, 2019 9:10 am

Unfortunately it's not a crash, as it doesn't get reported...
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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