Soloslides saying I haven't upgraded

A slideshow app for Google Photos and your Camera Roll
TechTaylor
Posts: 1
Joined: Tue Jun 04, 2024 1:52 pm

Soloslides saying I haven't upgraded

Postby TechTaylor » Tue Jun 04, 2024 1:54 pm

I've purchased Solo slides premium last week. This evening I load the application and it's saying I need to purchase premium again and when I try to restore my purchase it says that it can't and to contact support via this forum.
Help please

User avatar
tim
Site Admin
Posts: 3082
Joined: Fri Apr 03, 2015 5:14 pm

Re: Soloslides saying I haven't upgraded

Postby tim » Tue Jun 04, 2024 2:21 pm

Hi please make sure you are signed in to the App Store in the Settings App (older iOS versions this is iCloud) as the exact same Apple ID that made the purchase, then reboot the iPad, then start the app and try to restore.
If you're not sure which Apple ID made the purchase, search your email for the receipt that apple sent to you, and look at the TO: line of the email -- that's the apple id
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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