Crashing

A slideshow app for Google Photos and your Camera Roll
Vbonz
Posts: 4
Joined: Thu Oct 31, 2019 9:05 am

Crashing

Postby Vbonz » Thu Oct 31, 2019 9:08 am

With the last App update, Soloslides crashes more frequently....at least once per day. Using an older iPad 2.

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tim
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Posts: 2426
Joined: Fri Apr 03, 2015 5:14 pm

Re: Crashing

Postby tim » Thu Oct 31, 2019 11:05 am

Hi vbonz
Sorry to hear that, I will look into it.
Can you please tell me what version of iOS your iPad is running? You can find that here: Settings App -> General -> About (at least, I think that's where it will be for an iPad of that age)
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Vbonz
Posts: 4
Joined: Thu Oct 31, 2019 9:05 am

Re: Crashing

Postby Vbonz » Thu Oct 31, 2019 1:36 pm

9.3.5

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tim
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Joined: Fri Apr 03, 2015 5:14 pm

Re: Crashing

Postby tim » Thu Oct 31, 2019 2:20 pm

Hi vbonz,
Hmm, i'm not seeing those crash reports (I see one from Sept. 5 from an iPad 3, one from more recent when an album was picked... but not what you're describing -- nothing close to once a day!)

Can you please make sure that iPad has internet access when SoloSlides is started (it will take a few minutes of soloslides running to upload) ? That will make sure the crash logs are uploaded to us.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Vbonz
Posts: 4
Joined: Thu Oct 31, 2019 9:05 am

Re: Crashing

Postby Vbonz » Thu Oct 31, 2019 2:58 pm

If I have to restart the app, do you consider that a crash?

Vbonz
Posts: 4
Joined: Thu Oct 31, 2019 9:05 am

Re: Crashing

Postby Vbonz » Thu Oct 31, 2019 3:04 pm

Actually, I just had to restart it again for the 3rd time today. The app runs fine, but after a but it shuts down and I have to restart it. My iPad is always on WIFI, since I only use it as a digital frame.

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tim
Site Admin
Posts: 2426
Joined: Fri Apr 03, 2015 5:14 pm

Re: Crashing

Postby tim » Thu Oct 31, 2019 3:09 pm

OK thanks for this information, i'll see if I can find the issue
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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