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No sound when playing videos

Posted: Fri Jul 17, 2020 8:51 am
by PatBlackNI
Hi there. Purchased product yesterday and very happy with functionality and design. One slight issue however, there is no sound when playing videos. Tried on both iPadOS 13.6 and iPadOS 14 but same issue with both. Can you please help with this. many thanks - Pat Black

Re: No sound when playing videos

Posted: Fri Jul 17, 2020 9:41 am
by PatBlackNI
Folks, just as an update. I’m playing video from local camera roll not from Google. Also tested on an ipod touch running IOS 12.4.8 and sound is working without issue when playing videos from local camera roll. Many thanks. Pat Black

Re: No sound when playing videos

Posted: Fri Jul 17, 2020 2:07 pm
by PatBlackNI
Folks, further update. Issue resolved. It appears that when silent mode is on the video audio doesn’t play in the SoloSlides app but video audio does play in the apple photos app - hence my confusion! Turn silent mode off and all working. :D