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Night-time Mode Causing Black Screen

Posted: Sun Aug 23, 2020 5:34 pm
by yonihart
Enabling Night-time Mode causes all my photos to be covered by a black screen, even outside the defined nighttime period. Time, date and UI controls show over the top, but none of my photos are visible unless I disable this feature. I've tried adjusting the start and end times, and changing photo source, to no avail. Any suggestions welcome. I'm running iOS 9.3.5 on an iPad 2.

Re: Night-time Mode Causing Black Screen

Posted: Sun Aug 23, 2020 7:48 pm
by tim
Woah definitely sounds like a bad bug on iOS 9. Ill find an ios9 device and see if i can make it happen. Sorry bout this

Re: Night-time Mode Causing Black Screen

Posted: Mon Aug 24, 2020 12:40 pm
by yonihart
Hey Tim, do you have an ETA for a fix?

I need to get a slideshow up and running ASAP and without nighttime mode, this app is pretty useless to me. Which is a real shame as it checks all the other boxes. :(

Re: Night-time Mode Causing Black Screen

Posted: Mon Aug 24, 2020 1:55 pm
by tim
No ETA. iOS 9 is so old it's impossible to run it on a simulator unless you have an older version of MacOS running, which I don't right now. So it's going to take me time to find a device and figure this out.

Re: Night-time Mode Causing Black Screen

Posted: Tue Aug 25, 2020 1:32 am
by yonihart
In that case, could I please get a refund as the product doesn't work as described?

Re: Night-time Mode Causing Black Screen

Posted: Tue Aug 25, 2020 8:56 am
by tim
Refunds are processed by apple, use the email receipt you got from apple and hit the "report a problem" link. That's how to start the process.

Re: Night-time Mode Causing Black Screen

Posted: Thu Aug 27, 2020 9:29 am
by yonihart
Thanks, Tim.

Please do let me know if and when you manage to fix the bug as I would definitely like to give this app another go.

Re: Night-time Mode Causing Black Screen

Posted: Sat Aug 29, 2020 2:41 pm
by tim
Hey Yonihart
Looking at the code I can see something that would cause what you're describing: what are the start time and end time of nighttime mode that you have set on the iPad?
If by chance the start time is "lower" (earlier in the day) than the end time, then the behavior that you describe can occur. It is not supposed to be possible to get to this state, but I think that's a problem with iOS 9.
I'm still looking into this in the meantime

Re: Night-time Mode Causing Black Screen

Posted: Sat Aug 29, 2020 3:57 pm
by yonihart
If I pick a start time e.g. 12:30 AM it only lets me pick an end time that's earlier (all times after 12:30 AM are grayed out).

Is it possible that the time on the left - what I interpret to be the start of night mode - is actually the end of night mode and vice versa?

Re: Night-time Mode Causing Black Screen

Posted: Sat Aug 29, 2020 5:02 pm
by tim
No you've got the right idea.
Can you please pick a "PM" time for the start (left) time, like 11:59pm, and see if that helps?