Page 1 of 1

Soloslides shows loading spinner and neves starts

Posted: Sun May 19, 2024 1:22 pm
by Ricbigio
Purchased Soloslides yesterday. It worked fine. Today it shows "loading" and shows the loading spinner forever, and Neves starts the slideshow.

Re: Soloslides shows loading spinner and neves starts

Posted: Sun May 19, 2024 1:36 pm
by tim
Hi can you please try rebooting ipad and also check internet connection. If you just uploaded a lot of photos the first load can take some time

Re: Soloslides shows loading spinner and neves starts

Posted: Sun May 19, 2024 2:21 pm
by Ricbigio
Hi Tim. I have restarted iPad and downloaded Soloslides again. No success. Weird, it worked fine yesterday. It never starts, even if I use an album with few (5) photos… My iPad uses iOS 9.3.5. Regards.

Re: Soloslides shows loading spinner and neves starts

Posted: Sun May 19, 2024 2:53 pm
by tim
is this google or icloud photos?

Re: Soloslides shows loading spinner and neves starts

Posted: Mon May 20, 2024 9:01 am
by Ricbigio
Only locally stored photos on iPad. Good news: I decided to reset my iPad and reconfigure it from scratch. SoloSlides is running perfectly. Thanks.

Re: Soloslides shows loading spinner and neves starts

Posted: Mon May 20, 2024 10:38 am
by tim
That's great, you are welcome