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No Pictures to Gallery from Connected Camera

Posted: Wed Sep 26, 2018 9:29 am
by Hub925
Hello, I'm trying out the app for an event this afternoon (late, yes)...I connected the camera to my Ipad and saw the pictures being taken by the camera, but after the "waiting" (1 minute), no pictures were found in my Wifibooth Gallery. What happened and how do I get them into the app so I can try saving/posting/emailing etc?

Re: No Pictures to Gallery from Connected Camera

Posted: Wed Sep 26, 2018 9:52 am
by tim
Hi Hub925
What camera are you using?
Please check that your memory card is formatted/empty, then take one photo on the card (with the camera directly), before connecting Wifibooth.

Re: No Pictures to Gallery from Connected Camera

Posted: Wed Sep 26, 2018 9:54 am
by Hub925
So in order to use the app I have to have an empty SDCard each time? I'm using a Canon EOSRebelT6

Re: No Pictures to Gallery from Connected Camera

Posted: Wed Sep 26, 2018 9:57 am
by tim
No you definitely do not have to empty the card each time -- but if you have huge 500MB JPG images on the SD card and your camera is instructed to read them by Wifibooth, your camera will likely fail, and terminate the connection to Wifibooth.

What version of wifibooth are you using? Please go to Settings app -> Wifibooth. If it is older than 4.4.8 please update in the app store. Also please confirm in the settings app -> wifibooth that all switches are OFF.

If you continue to have no images transferred, please check the camera settings: make sure the camera is saving JPGs.

Re: No Pictures to Gallery from Connected Camera

Posted: Wed Sep 26, 2018 10:28 am
by Hub925
OK I got it to work by going into camera setting and picking the S3 jpg format...it wouldn't work on a larger size setting I tried first...thanks!

Re: No Pictures to Gallery from Connected Camera

Posted: Wed Sep 26, 2018 10:29 am
by tim
Great, you're welcome! If it's not working on larger sizes, try decreasing the distance between the camera and the ipad (if there's no wifi router -- if you are connecting via a router, then move the ipad & camera closer to the router)