Sony A7II Connecting but no live preview or photos

Built-in WiFi only.
jacinf
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Sony A7II Connecting but no live preview or photos

Postby jacinf » Wed Jun 12, 2019 7:23 pm

Hello!

I have a Sony A7II updated with the latest Firmware 4.01. I've updated the apps as suggested in the support article.

I turn on the Camera, start the Smart Remote Control app. I then connect the iPad Pro I am using to the Camera.

I launch Wifibooth, then goto connect to Camera, and select Connect to Camera with Wi-Fi. It shows that I am connected to the correct Wi-Fi network, but the two devices never quite finish the connection. There is no image preview and I cannot take pictures with it.

I have verified that with the Sony app on the iPad I can control the camera and take photos.. but Wifibooth cannot. See the screenshot.

Any ideas?

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tim
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Re: Sony A7II Connecting but no live preview or photos

Postby tim » Wed Jun 12, 2019 7:53 pm

That is strange! Can you post a link to the screenshot via imgur? Or whatever service you like
Are you able to see the version of the smart remote app?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

jacinf
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Re: Sony A7II Connecting but no live preview or photos

Postby jacinf » Wed Jun 12, 2019 9:55 pm

Image

jacinf
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Re: Sony A7II Connecting but no live preview or photos

Postby jacinf » Wed Jun 12, 2019 10:01 pm

So you can see in the screenshot I am connected to the Wi-Fi network of the camera. It actually shows information from the last photo but no preview.

What is odd, is when I first tried all of this it actually worked.. then decided to update the firmware and apps after the warnings I read.. and now it doesn't work.

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tim
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Re: Sony A7II Connecting but no live preview or photos

Postby tim » Wed Jun 12, 2019 10:10 pm

OK i'll investigate. Do you know the version of the smart remote app you have now?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

jacinf
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Re: Sony A7II Connecting but no live preview or photos

Postby jacinf » Wed Jun 12, 2019 10:18 pm

OK i'll investigate. Do you know the version of the smart remote app you have now?
Just checked. 4.30 is the app version.

jacinf
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Re: Sony A7II Connecting but no live preview or photos

Postby jacinf » Sat Jun 22, 2019 11:37 am

Any chance to take a look at this yet?

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tim
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Re: Sony A7II Connecting but no live preview or photos

Postby tim » Sat Jun 22, 2019 12:56 pm

I can’t see anything wrong.
Can you please try cascable - can you connect to that?
https://cascable.se/
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

jacinf
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Re: Sony A7II Connecting but no live preview or photos

Postby jacinf » Mon Jun 24, 2019 12:57 am

I can’t see anything wrong.
Can you please try cascable - can you connect to that?
https://cascable.se/
I tried Cascable on the iPad and it worked great. Was able to see the preview and take photos. I then quit Cascable and re-launched Wi-Fi Booth and it showed that it was connected to the Sony A7II but same issue, no preview and no controls.

Is there some sort of debugging mode I can get into to pull logs or anything I can do to help?

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tim
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Re: Sony A7II Connecting but no live preview or photos

Postby tim » Mon Jun 24, 2019 2:08 pm

That *is* interesting! I will PM you a link for a build with logging shortly.
Just to be sure: when you go to Settings App -> Wifibooth, all of the switches are OFF right?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

jacinf
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Re: Sony A7II Connecting but no live preview or photos

Postby jacinf » Mon Jun 24, 2019 2:35 pm

Thanks Tim,

I can confirm App Version is 4.98.2 build 5594

All Wifibooth Settings are Off as are all Debug Settings.

Is it worth toggling anything here?

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tim
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Re: Sony A7II Connecting but no live preview or photos

Postby tim » Mon Jun 24, 2019 3:41 pm

No it is not.
I'm still waiting for Apple's servers to process the build I uploaded for you. They're having a slow day.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

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tim
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Re: Sony A7II Connecting but no live preview or photos

Postby tim » Tue Jun 25, 2019 12:07 am

Update: sent you a PM
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

ggnorf
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Re: Sony A7II Connecting but no live preview or photos

Postby ggnorf » Wed Oct 16, 2019 11:31 pm

Hi Tim,

Unfortunately I have a similar issue as jacinf, this time with my 1st generation Sony A7. Same issue where the camera connects to the iPad and the camera information is displayed in Wifibooth, but cannot show a preview or take pictures.

However, with my setup, the preview does begin and I can take pictures if I wait on that screen for about 30-60 seconds. It does get frustrating if there are people waiting to take a photo. Is there anyway of getting this 30-60 delay worked out?

Thanks.

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tim
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Re: Sony A7II Connecting but no live preview or photos

Postby tim » Thu Oct 17, 2019 12:11 am

Hi ggnorf (most excellent name BTW),
Can you please try with a freshly formatted single memory card inserted, that has exactly one photo on it you just took with the camera before connecting Wifibooth?
... because if it does take that long to start, i'm guessing that time is being spent querying the memory card. Can't be sure though, that's a first thing to try.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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