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Can't take photo

Posted: Tue May 17, 2016 4:08 pm
by Pacibl
Hi,

Thank you for this very useful app.

I've got a problem with my nikon 5500d : i can't take photo in remote with my iPad.
My iPad is well connected to my nikon and i see the button in the app, but when i push the button, nothing happens...
I tried with Nikon wmu app and it works.

For information, i use the trial mode to test the app.
Can you help me please? I would like to know before buying the app...

Thk u very much for your answer

Re: Can't take photo

Posted: Tue May 17, 2016 4:30 pm
by tim
Hi Pacibl
Sounds like the app has the wrong command code for your camera.
You should use a remote trigger (ie the Phottix Plato) for now. I will need to get a D5500 to check it out and figure out what the correct code is.
You can turn off the shutter button in the app, by going to Settings app -> Wifi booth

Re: Can't take photo

Posted: Tue May 17, 2016 5:16 pm
by Pacibl
Ok, thank you for your answer.

It means that we can wait for a new release of the app?

Re: Can't take photo

Posted: Tue May 17, 2016 5:24 pm
by tim
Yes

Re: Can't take photo

Posted: Wed May 18, 2016 2:20 am
by Pacibl
Ok, can you say, approximatively, when the new version will be released?

Re: Can't take photo

Posted: Thu May 19, 2016 4:52 pm
by tim
The issue for the Nikon D5500 has been fixed in the newly-available update, 2.2.0.
Please open the Apple App Store app to update to 2.2.0.
Note: it can take up to 24 hours for the update to become available in your area.

Re: Can't take photo

Posted: Fri May 20, 2016 2:45 pm
by Pacibl
Ok, i downloaded the last version and it works very well! Thank you!

I have just noticed a little problem in landscape mode with the timer, which is partially hidden.
image.jpeg
Moreover, do you plan to add live view in wifi?

Re: Can't take photo

Posted: Fri May 20, 2016 2:53 pm
by tim
Thanks ill fix the landscape issue. I had to rush the last release because of in app purchase issues
Re live view, sorry that isnt planned because every single camera is different...

Re: Can't take photo

Posted: Fri May 20, 2016 3:02 pm
by Pacibl
Ok.

Could we think about an alternative to live view like, for example, add the view from the iPad? It will solve the problem of compatibility with each camera.

Re: Can't take photo

Posted: Mon May 23, 2016 10:00 pm
by tim
The problem with the countdown timer in landscape mode has been fixed in version 2.2.1, which is now on the app store (note, it can take up to 24 hours before your ipad finds the update).
I'm not sure what you mean, add the view from the ipad... basically, I have no way to get a video feed from the Canon/Nikon camera...

Re: Can't take photo

Posted: Tue May 24, 2016 2:49 am
by Pacibl
If il is complex to display live view from the camera, i mean to display "live view" from the iPad, like in iPad mode.
Because, i think, that it's quite annoying not display a live view/preview in a photo booth. But It's a workaround :). Do you understand what i mean?

Re: Can't take photo

Posted: Tue May 24, 2016 7:19 am
by tim
Yes but then ppl would compose themselves for the wrong shot. The ipad might not even be facing the right way.

Re: Can't take photo

Posted: Tue May 24, 2016 10:23 am
by Pacibl
Yes, or course, it means that iPad and camera have to be aligned.
Easy to do.