My Canon is connected but i cant take a photo

Built-in WiFi only.
miguelonga
Posts: 4
Joined: Thu May 19, 2016 6:38 am

My Canon is connected but i cant take a photo

Postby miguelonga » Thu May 19, 2016 6:42 am

There is no wat to take a photo, my camera doesnt let me to take a photo because its connected in a dedicated app (wifibooth) and the wifibooth app doesnt give me any possibilitie to take a photo (i dont see any button).

The camera is correctly connected but the button to take a photo doesnt appear.

I have the free version, may i have to pay for that service??

Could you help me?

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tim
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Joined: Fri Apr 03, 2015 5:14 pm

Re: My Canon is connected but i cant take a photo

Postby tim » Thu May 19, 2016 8:02 am

Hi are you using builtin wifi or eyefi?
This is not a limitation of free app.

miguelonga
Posts: 4
Joined: Thu May 19, 2016 6:38 am

Re: My Canon is connected but i cant take a photo

Postby miguelonga » Thu May 19, 2016 11:54 am

Im using built in wifi

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tim
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Re: My Canon is connected but i cant take a photo

Postby tim » Thu May 19, 2016 1:56 pm

OK. If you don't see the button, please go to the Settings app, scroll down to WiFi Booth, and turn on the setting "Shutter button in Wifi mode...".
I am presuming it is turned off and that is why you do not see it.
Did that fix it?

miguelonga
Posts: 4
Joined: Thu May 19, 2016 6:38 am

Re: My Canon is connected but i cant take a photo

Postby miguelonga » Thu May 19, 2016 5:08 pm

I havent this option in the settings menu but i actualized the app an i found it
Now that i can take photos I decided to buy the app because I think it is a very powerfull app. I paid for it the hole price. But i still having watermark of wifibooth, I think i have not the pro version yet. I press the button to refresh bought and the app say me that it was imposible to recognize a boughted version with this Id but the ID i used to buy the pro version and the ID i used to download.

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tim
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Joined: Fri Apr 03, 2015 5:14 pm

Re: My Canon is connected but i cant take a photo

Postby tim » Thu May 19, 2016 6:06 pm

Yes there is a bug in the in-app purchase, i'm very sorry about that!
The update has already been released, but it will probably not reach you until tomorrow.
So, please update the app again tomorrow - the updated version is 2.2.0 (you can see that in Settings app -> Wifi Booth). Then hit "restore purchase". Sorry for the hassle.

miguelonga
Posts: 4
Joined: Thu May 19, 2016 6:38 am

Re: My Canon is connected but i cant take a photo

Postby miguelonga » Fri May 20, 2016 6:24 am

Okay i will try it this afternoon. Thanks Tim for your attention. You are very careful for our problems.

Im working in a platform that allows you to share photos instantaneously and remotely with the final user (the person who photographer take the photo to) My project has a very good opportunity to be a successful one and if you want to know more from it please contact me on:

miguelmundiaragones@gmail.com

Thanks for all!

rosie
Posts: 4
Joined: Thu Aug 04, 2016 6:01 am

Re: My Canon is connected but i cant take a photo

Postby rosie » Thu Aug 04, 2016 6:59 am

Hi are you using builtin wifi or eyefi?
This is not a limitation of free app.


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