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Printing Help

Posted: Wed Jul 11, 2018 12:31 am
by jimhargrove
I am moving from Simple Booth to Wifibooth. I downloaded the app to try it. I am using an Ipad 12.9 Pro, DNP WPS Pro server and a DNP 620A Printer.

I linked to the printer with the print icon, chose the correct print size, and then hit "print" for the trial photo. I get a message saying it has printed. But, nothing prints, or even comes up on the Print Server's screen. I can go back to Simple Booth and it prints fine. Am I missing something?

Re: Printing Help

Posted: Wed Jul 11, 2018 10:03 am
by tim
Welcome!
Hmm that is strange. When you added the printer as a DNP WPS printer, did you get a list of different paper sizes ("queues") from the WPS unit, and pick one? Could it be that you picked one that the WPS unit is offering, but cannot actually print?

Re: Printing Help

Posted: Wed Jul 11, 2018 11:23 am
by jimhargrove
Yes, both match. was only two selections, I chose 2 2x6 Strips. Sevrer set the same way.

Jim

Re: Printing Help

Posted: Wed Jul 11, 2018 11:40 am
by tim
That is very strange, never heard of problems with the WPS printing before.
Can you please try powering the WPS down and back up again?
If that doesnt work: can you please tell me what firmware/version the WPS unit has?