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DNP WPS Pro 20 and iPad

Posted: Sat Oct 29, 2022 9:01 am
by dschleyer
I have an iPad connected to the WPS Pro via the system's wifi broadcast- WPSc662. I open WifiBooth and click to add printer- I select DNP WPS and it asks "Please enter the IP address of the WPS" I enter 192.168.43.11 and I get the error "WPS Not Found- Please check the IP address and try again" I have rebooted the ipad and the WPS. I have made sure that the wifi connection on the iPad is all set to automatic.

Can you please tell me what I am doing wrong? Thanks

Re: DNP WPS Pro 20 and iPad

Posted: Sat Oct 29, 2022 11:55 am
by tim
Hmmm you wrote “.11” but i think you want “.1”?
In any case you can confirm the IP by opening a browser to the ip address - i believe it serves a webpage

Re: DNP WPS Pro 20 and iPad

Posted: Sat Oct 29, 2022 5:14 pm
by dschleyer
I have tried both.1 and .11

Re: DNP WPS Pro 20 and iPad

Posted: Sat Oct 29, 2022 6:02 pm
by tim
What happens when you visit that page in the browser (safari)?

Re: DNP WPS Pro 20 and iPad

Posted: Mon Dec 05, 2022 12:16 pm
by dschleyer
Still not working- when we enter .1 in Safari it says WPS on the network. Can you call me to work on the phone? Thanks

Re: DNP WPS Pro 20 and iPad

Posted: Mon Dec 05, 2022 12:53 pm
by tim
I'm sorry we don't offer phone support.
It could be that DNP has updated the WPS in a way that makes it incompatible with Wifibooth, I will ask them.

Re: DNP WPS Pro 20 and iPad

Posted: Mon Dec 05, 2022 12:59 pm
by dschleyer
hmmm- ok- we have used the setup before covid and worked great. What is the best option for a new printer and WPS?

Re: DNP WPS Pro 20 and iPad

Posted: Mon Dec 05, 2022 1:18 pm
by tim
If it worked before and doesn't work now, the question is what changed? Wifibooth was not updated in a while so that isn't it.
Did your network setup change? Do you have a different printer or did any other hardware change?
I'd recommend we figure this out first before you buy anything...