purchase

Having a problem that isn't related to cameras or printers?
rene
Posts: 1
Joined: Tue Oct 11, 2016 2:37 pm

purchase

Postby rene » Tue Oct 11, 2016 2:54 pm

hello tim,

i made an embarrasing mistake. i purchased a one week subscripton and did'nt registered this purchase with my facebook account. i had some problems with my eyefi card, deleted the app and loaded it again. now i'm not able to restore my purchase! :oops: in the meanwhile i know why! because of my not linked fb account!

can you help me with my problem?

ps the eyefi card problem is resolved! it was a stupid mistake too :roll: everything else works fine and i relly like your app!! great work!!

thanks in advance.

regards,
rene

User avatar
tim
Site Admin
Posts: 2672
Joined: Fri Apr 03, 2015 5:14 pm

Re: purchase

Postby tim » Tue Oct 11, 2016 3:53 pm

Hi Rene
Sure no problem. Please do this:
1) open the app, go to settings, hit Restore Purchase
2) When prompted, log in to facebook with any account. It will say that restore failed, that's ok
3) write back to me (private message if you like) with your facebook name.
thanks


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