How to Upgrade to Pro

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Joined: Tue Oct 25, 2016 8:43 am

How to Upgrade to Pro

Postby munchkin311 » Tue Oct 25, 2016 8:48 am

I bought the Selfie package for $39.99, not realizing that it didn't include some of the features I needed for my event. Can I either purchase the Pro version and get a refund for the Selfie version OR only be charged for the difference?


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Re: How to Upgrade to Pro

Postby tim » Tue Oct 25, 2016 8:54 am

Hi munchkin
Sorry for your inconvenience, here's the way to fix it:
- within a day or two after your purchase you get an email from apple as a receipt. In that email is a link to request a refund: give the reason that you bought the wrong package. They will refund you (i have no ability to do tjis myself, only apple can). If you dont have an email you can also request the refund from itunes->purchased->report problem.
- once you receive a refund you can buy pro
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