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Wordmarks get cut off

Posted: Fri Mar 15, 2019 11:01 pm
by BBPB
Hi!

Every time I create a new wordmark in the branding section, it gets slightly cut off (left and right margins) when I “add logo to collages”. What am I doing wrong?

Re: Wordmarks get cut off

Posted: Fri Mar 15, 2019 11:34 pm
by BBPB
And it looks fine in the display but as soon as it saves to the photo gallery on my iPad, it’s cut off.

Re: Wordmarks get cut off

Posted: Sat Mar 16, 2019 2:16 am
by tim
Hmm, can you show me what font you're using? I'm guessing the font is clipping, ie. too big, so the photo looks cut off.
Take some screenshots from your ipad and post them to imgur, then post some links here...

Re: Wordmarks get cut off

Posted: Sat Mar 16, 2019 12:11 pm
by BBPB
https://imgur.com/a/ZsW3r0w

As you can see the majority of wordmarks get cut off on the right side. Not all fonts do this, but it has been a consistent issue every time I create a wordmark.

Re: Wordmarks get cut off

Posted: Sat Mar 16, 2019 4:55 pm
by tim
Thanks for reporting this. It will be fixed in the next update.
In the meantime, please note that only the "cursive" fonts have this issue (that I can see at least)

Re: Wordmarks get cut off

Posted: Sat Mar 16, 2019 5:39 pm
by BBPB
Thank you so much! And yes, that’s been my experience...the cursive fonts appear to have issues.

Hoping the auto print in conjunction with email/text options is in the next update too.

P. S. Your software still rocks! Thank you!

Re: Wordmarks get cut off

Posted: Sat Mar 16, 2019 8:46 pm
by tim
Thanks :)
Remind me what the other things were? links to posts etc

Re: Wordmarks get cut off

Posted: Sun Mar 17, 2019 12:00 am
by BBPB
viewtopic.php?f=7&t=1175&p=4432&hilit=P ... ties#p4432

I’m wanting the prints to be automatic with the number I set and allow the guests to email/text only if they want to. I do a scrapbook, so the guests overlook that they need to print with a text/email option. I want printing to be automatic and they have the option to text/email. Make sense?

Re: Wordmarks get cut off

Posted: Sun Mar 17, 2019 12:25 am
by tim
I think so: if the app behaved like it does now with the only difference that the “print” action was always forced on (cannot uncheck it), and you get to set the number of prints, would that do it for you? I am not promising anything as this might be more complicated than it looks. Will check after you confirm

Re: Wordmarks get cut off

Posted: Sun Mar 17, 2019 2:36 am
by BBPB
Yes!

I’d be all set if it could behave like these options:

Option 1:
1. Guests click camera icon and take pics.
2. I set the predetermined number of photos to automatically print.
3. Guests are given the option on the screen to text and/or email photos to themselves.

Option 2:
1. Guests click camera icon and take pics.
2. Guests are required to enter the number of photos they want after taking pics with the following controls:
a. I have control on the limit of prints they can enter to print so no one goes crazy.
b. For the strip style photos (meaning 2 strips print) it is presented to the guests as 1 print, 2 prints, 3 prints, etc. I KNOW it will print in twos no matter, but it will make sense to them and this leads to point c.
c. The system automatically adds one extra print to the number they entered for the scrapbook purpose. By setting it up like I stated in step b this may end up saving paper in the long run...for example, if the guests only want 3 prints, the system will add one and print four rather than the guests having to pick four prints and then six would have to print out.
3. After printing is decided, the text/email screen and I can turn these features on or off depending upon event.

There are two goals:
1. To have the proper amount of prints for the guests to take with them AND having a +1 to satisfy the needs of the scrapbook.
2. To have printing separate from email/text options because the guests think they only can pick one and don’t realize they can do it all...despite my signs. Lol!

YOU CAN DO IT!!!!!

Re: Wordmarks get cut off

Posted: Fri Mar 22, 2019 5:48 pm
by tim
There are some good thoughts in here. They warrant more thought than just a simple change like I had originally thought.
I'm going to noodle on these with my designer in April, so it will take longer until you see a change, but it will be a better one...

Re: Wordmarks get cut off

Posted: Fri Mar 22, 2019 6:06 pm
by BBPB
Great! Looking forward to this coming to fruition! Thank you!

Re: Wordmarks get cut off

Posted: Sat May 04, 2019 10:24 pm
by BBPB
Hi Tim! Wanted to check on these ideas we chatted about a while back to see if these options were going to happen and if you had a timeframe as to when they would be released. Please let me know!

Re: Wordmarks get cut off

Posted: Mon May 06, 2019 9:04 am
by tim
Hi BBPB
Your feedback was noted back in March. Keep in mind that in general, the pipeline is full for about 2 months at a time...
The things you've asked for are not new to me, they've been on my mind for some time. There's a lot to do.
I do not disclose development timelines until something is imminent.
Will let you know when there's something to see.

Re: Wordmarks get cut off

Posted: Tue May 07, 2019 9:04 pm
by BBPB
Excellent! Just wanted to make sure it was in the works! Thanks again!