Freezing after new update

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NSilva
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Joined: Thu May 09, 2019 10:18 pm

Freezing after new update

Postby NSilva » Thu May 09, 2019 10:35 pm

I’ve used the app for multiple events and added branding for every one without any issues. I updated to the new version today and now the app freezes and crashes on the branding settings. PLEASE HELP, I have an event in 2 days and need this to work.

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tim
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Joined: Fri Apr 03, 2015 5:14 pm

Re: Freezing after new update

Postby tim » Thu May 09, 2019 10:48 pm

Sorry to hear this.
Does it crash when you load the branding settings page immediately, or when you take some action on that page?
What happens if you try a small image (a different one) from your camera roll -- is it a specific image that makes it crash?
Nothing changed in the newest update that would affect branding settings as far as I know, so it could be coincidence that the update happened before this.

Also, please make sure that you start up wifibooth and leave it connected to the internet for a few moments following this crash, so that it can upload a crash report for me - that'll help me track this down
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

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tim
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Joined: Fri Apr 03, 2015 5:14 pm

Re: Freezing after new update

Postby tim » Fri May 10, 2019 8:17 am

UPDATE: I have managed to reproduce the issue and i'm working on it.
In the meantime you can workaround this issue by using a shorter event name with no punctuation in the name.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

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tim
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Posts: 2239
Joined: Fri Apr 03, 2015 5:14 pm

Re: Freezing after new update

Postby tim » Fri May 10, 2019 1:23 pm

UPDATE 2: Wifibooth 4.9.1 is now available on the App Store with this issue fixed. Apologies for any inconvenience, and thanks to Apple for the unusually fast review turnaround time! Please note that it can take a few hours (in worst case, 12-24 hours) for the App Store to show the update. This update went live at approximately 1:20pm EST on Friday May 10.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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