Email address for refunding charges

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lauranorthmemorial
Posts: 2
Joined: Mon Nov 07, 2016 4:27 pm

Email address for refunding charges

Postby lauranorthmemorial » Mon Nov 07, 2016 4:29 pm

Hi there - need to talk to someone about removing a $40 charge on our account since we upgraded to the $100 app option. Is there an email address that I can get a hold of someone at the company to help with this?

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tim
Site Admin
Posts: 2672
Joined: Fri Apr 03, 2015 5:14 pm

Re: Email address for refunding charges

Postby tim » Mon Nov 07, 2016 5:02 pm

Hi there,
All billing is done through apple. To request a refund from Apple for the $40, you can either use the emailed receipt that you received from apple (there's a link there), or you can do it in iTunes. When you request the refund for the $40, put the reason that you purchased the wrong package.
thanks
-tim
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

lauranorthmemorial
Posts: 2
Joined: Mon Nov 07, 2016 4:27 pm

Re: Email address for refunding charges

Postby lauranorthmemorial » Tue Nov 08, 2016 1:28 pm

Thanks Tim!


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