Page 1 of 1
No collages in gallery
Posted: Mon Jun 17, 2019 12:42 am
by guruguru
After taking the photos, the collage is created and displayed automatically. The app then goes to the gallery but only the individual photos are shown. None of the collages are displayed.
I verified the collages are being saved to the camera roll.
Why aren’t they being shown in the gallery? I believe the free trial displayed them.
Re: No collages in gallery
Posted: Mon Jun 17, 2019 8:12 am
by tim
Hi guruguru at the moment the collages are never displayed in the gallery. I will think about adding this in a future version
Re: No collages in gallery
Posted: Mon Jun 17, 2019 3:57 pm
by guruguru
there must be a bug in your app then.
I discovered that the collage is displayed in the gallery if you disable autopilot.
Re: No collages in gallery
Posted: Mon Jun 17, 2019 5:12 pm
by tim
That's not a saved collage from the camera roll, that is a shortcut to a collage that doesn't exist yet.
It is a shortcut that means "here's what the last 3 taken photos would look like if you collaged them, touch me to do that!"
Re: No collages in gallery
Posted: Mon Jun 17, 2019 5:39 pm
by guruguru
interesting. I will check that out. thanks
Re: No collages in gallery
Posted: Mon Jun 17, 2019 5:55 pm
by tim
You’re welcome!
Only getting emails of collages and not photos
Posted: Fri Jan 03, 2020 3:52 pm
by Raywar
Hello All!
I have set up an event with email so that guests can email photos and collages to themselves. However through my testing only the collages are being sent and not the photos. Is there a set configuration that will allow both photos and collages for each guests to be sent to them.
Thanks,
Ray
Re: No collages in gallery
Posted: Fri Jan 03, 2020 4:02 pm
by tim
Hi Ray,
Autopilot only sends the collages if you're emailing the photos as attachments.
You have several options:
1) Turn on uploads of all photos to Google or Dropbox, and change email to send a link to these photos. Your guests will receive the link to the collage, AND the album with the rest of the photos.
2) If you need to send photos as attachments: turn off Autopilot and let users email their favorite photos from the gallery screen directly (they can multiple-select and then choose email)