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App is Not working

Posted: Fri Jul 12, 2019 12:19 pm
by FabianTh
Hello,
I have big issues with the wifibooth App.
I paid for it and nothing is really working.

We have a Nikon D610 with a wifi Adapter. The Camera connects to the App, but i can not take any pictures.

The App says:
Wifibooth is not ready to take a photo yet. please try again soon.

Could you please help me.

Many thanks

Greetings from Germany
Fabian

Re: App is Not working

Posted: Fri Jul 12, 2019 1:20 pm
by tim
Does the liveview show after connecting?
Can you take photos from the camera popover / preview area?
The WU1a/b wifi adapters are unfortunately terrible, and can suddenly start and then stop working well again possibly because they have tiny antennas. You can also try further away from competing wifi signals and see if that helps

Re: App is Not working

Posted: Wed Jul 17, 2019 2:58 pm
by FabianTh
Thanks for your quick feedback.
No there is no liveview.

What can we do?

Re: App is Not working

Posted: Wed Jul 17, 2019 3:23 pm
by tim
Sounds like the WU-1 isn’t working well.
If you use the official Nikon app does it work well with live view?
There is not really anything I can think of. This is why the app advises to make sure it works with your equipment before purchase. I think you will need to contact Apple for a refund.