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Email Background Pic Low Resolution

Posted: Thu Aug 08, 2019 9:33 pm
by nirmal
Hi Tim,
Just a quick question please.
I have just created an image for email background of 375 X 536 with a resolution of 300.
When I receive an email the text on the background image is not as crisp and clear as the promotional emails that we receive in general from other websites.
Background image looks grainy and pixelated.

Is there any way to get that fixed please.

Hope to hear from you soon.

Thanks,
Nirmal.

Re: Email Background Pic Low Resolution

Posted: Fri Aug 09, 2019 8:32 am
by tim
Hi Nirmal
Did you enter the URL for the background photo directly into Wifibooth? If so, you only get the 1x photo as the background. Try using the "Upload a photo" button to upload the background to the WIfibooth Service, as this will generate both 1x & 2x photos (ie. apple calls this retina) and upload both for you.

Re: Email Background Pic Low Resolution

Posted: Fri Aug 09, 2019 9:36 am
by nirmal
Hi Tim,
Thanks for the suggestion.
I will try it today and will let you know.

Thanks again,
Nirmal.