App stopped asking for email address 1 hour into the event.

Having a problem that isn't related to cameras or printers?
Vrondone
Posts: 2
Joined: Sun Sep 29, 2019 12:10 pm

App stopped asking for email address 1 hour into the event.

Postby Vrondone » Sun Sep 29, 2019 12:29 pm

I had an event last night and everything was going great for the first hour. Then after the photos were taken and the collage was up, the “Get this” button would not progress to the next screen, for them to enter in their email. What happened? It made me feel awful because I offered this service for a charity event for my kids school. And I fear to offer it as a service as a professional. Please tell me that is was a one time occurrence and will not happen again.

User avatar
tim
Site Admin
Posts: 3068
Joined: Fri Apr 03, 2015 5:14 pm

Re: App stopped asking for email address 1 hour into the event.

Postby tim » Sun Sep 29, 2019 1:08 pm

Hi vrondrone that is bad, sorry this happened to you.
I am not sure what you mean by the “get this” button, please help me understand.
Is the problem still occurring with that event? Or does it work now as expected?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Vrondone
Posts: 2
Joined: Sun Sep 29, 2019 12:10 pm

Re: App stopped asking for email address 1 hour into the event.

Postby Vrondone » Sun Sep 29, 2019 4:57 pm

When you are at the collage screen and there is a checkmark in the Email in the bottom left of the screen. on the bottom right of the screen there is a "Do It" button people would press it and it would do nothing, but now that I am trying it at home it is working. I will put together another event to test it out later tonight with the whole set up.

User avatar
tim
Site Admin
Posts: 3068
Joined: Fri Apr 03, 2015 5:14 pm

Re: App stopped asking for email address 1 hour into the event.

Postby tim » Sun Sep 29, 2019 5:17 pm

Ok. Could someone have changed the event settings to turn it off? You can set a password to prevent this happening in event settings -> general
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

User avatar
tim
Site Admin
Posts: 3068
Joined: Fri Apr 03, 2015 5:14 pm

Re: App stopped asking for email address 1 hour into the event.

Postby tim » Sun Sep 29, 2019 6:58 pm

Thought of another possibility, in addition to my previous post: is it possible the iPad ran out of storage?
Also, is this iPad running iOS 13?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


Return to “Help: Other issues”