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No valid license?

Posted: Sun May 24, 2020 4:30 am
by user12232752
Hi,
I bought the pro package for 1 year on 31/12/2019. I can see in my apple id account that the license is valid until 31.12.2020.
Now I want to create an event but the app tells me I have to buy a new package.
How can I get access to the pro features as usual and paid?

Thanks

PS I send the screenshots of apple and app via facebook. I have an event by tomorrow and need your support please

Re: No valid license?

Posted: Sun May 24, 2020 9:19 am
by tim
Hi your post was 4:30am local time, just getting it now.

Re: No valid license?

Posted: Wed Jun 03, 2020 1:56 am
by goldnglk
Hi wifi booth i am also having the same issue with my ipad and account. I can also send you screenshots, i tried finding an email over the web but couldn't find it. Please help me out when you get a chance.

Re: No valid license?

Posted: Fri Jun 05, 2020 12:47 am
by goldnglk
Yo did you get help on this???

Re: No valid license?

Posted: Fri Jun 05, 2020 9:40 am
by tim
I have posted an update here: viewtopic.php?f=8&t=1906