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Collages are not saved in the gallery (in the app)
Posted: Tue May 09, 2023 11:44 am
by DanielHannover
Hello,
where can I set that the collages that the app creates and also displays are visible in the gallery ?
Only the single photos are displayed.
Greetings Daniel
Re: Collages are not saved in the gallery (in the app)
Posted: Tue May 09, 2023 11:53 am
by tim
Hi Daniel,
Hmm the collages should always be visible in the gallery. Are you shooting single photos only so the collages look the same as the original photos?
Re: Collages are not saved in the gallery (in the app)
Posted: Tue May 09, 2023 11:55 am
by DanielHannover
the collages are created + displayed after emailing + stored in folders on the Ipad.
Only in the gallery are only the individual photos to see.
Slowly I think that after some IOS updates the app should be tested on the functions.
Greetings Daniel
Re: Collages are not saved in the gallery (in the app)
Posted: Thu May 11, 2023 5:37 am
by DanielHannover
Can I change something so that the collages are displayed in the gallery again?
Or is it possible to disable the gallery for customers until the problem is solved?
Greetings Daniel
Re: Collages are not saved in the gallery (in the app)
Posted: Thu May 11, 2023 6:12 am
by DanielHannover
Update: For all of my 3 events, none of the collages are in the gallery anymore.
This was working before the update to IOS: 16.4.1.
@TIM please take a look at this. i have an event tomorrow.
Or we have to disable the gallery temporarily.
Greetings Daniel