I need support and do not know where to go HELP

Having a problem that isn't related to cameras or printers?
busker42
Posts: 3
Joined: Mon Mar 06, 2017 4:39 pm

I need support and do not know where to go HELP

Postby busker42 » Mon Mar 06, 2017 4:42 pm

HELP

busker42
Posts: 3
Joined: Mon Mar 06, 2017 4:39 pm

Re: I need support and do not know where to go HELP

Postby busker42 » Mon Mar 06, 2017 5:00 pm

So I bought the $39 version to try out and am having trouble setting up a pro photo booth using The mac adhoc network that I would normally have to use being that as a professional I can not rely on there being a wifi network at the weddings I do.

It appears as though there is no way to do an adhoc connection to the canon camera Canon T6 because it does not see the adhoc network. the only other solution I can see is to use the camera as the wifi connection point but then I can not connect the air printer to the iPad.

I have been trying to figure this out for two hours to see if I want to pay the $99 a year to go pro here is where the real problem arises

There is no way to get any support from the company other than this useless forum

I don't think I want to pay $99 a year to a company I can not reach

User avatar
tim
Site Admin
Posts: 3068
Joined: Fri Apr 03, 2015 5:14 pm

Re: I need support and do not know where to go HELP

Postby tim » Mon Mar 06, 2017 7:25 pm

Hi busker42,
You've reached the right place - here I am, happy to help, responding to your request within 3 hours of you placing it. There is no phone support because i'm just one person, not a company. Not sure why you had the impression that a company produced this app, as it is in the app store as "Timothy Carr"...

You have two options:
1) You can bring a portable plug-style wifi router to your events. Many wifi companies make these. Example: https://www.amazon.com/D-Link-Systems-S ... +companion
2) You can connect the ipad directly to the camera, and use BluePrint to print. There's help here explaining how this works -- you need a second iOS device like your iPhone: https://wifibooth.com/article/blueprint/

If you get stuck, ask here.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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