App shut down Ver. 4.01

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yups
Posts: 2
Joined: Tue Apr 04, 2017 5:00 pm

App shut down Ver. 4.01

Postby yups » Thu Aug 31, 2017 5:16 am

Hello, when I insert a logo (as png, logo for all photos) and change to the gallery view my iPad turns the app. What is the reason?

This is very annoying, because I paid for this function a lot of money. I urgently need a solution because I have an important customer order!

Cheers

User avatar
tim
Site Admin
Posts: 3070
Joined: Fri Apr 03, 2015 5:14 pm

Re: App shut down Ver. 4.01

Postby tim » Thu Aug 31, 2017 10:01 am

Hi Yups
Ouch, sorry, let's get that fixed.
First: what are the pixel dimensions of the logo you are adding? ie. 2000 pixels by 2000 pixels
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

yups
Posts: 2
Joined: Tue Apr 04, 2017 5:00 pm

Re: App shut down Ver. 4.01

Postby yups » Thu Aug 31, 2017 10:34 am

Hi Tim,

no, smaller 500 x 500 pixel (242 kByte).

If I do not use the logo, it seems to work without problems. The loading of the gallery lasts with the logo also quite long.

Cheers.

User avatar
tim
Site Admin
Posts: 3070
Joined: Fri Apr 03, 2015 5:14 pm

Re: App shut down Ver. 4.01

Postby tim » Thu Aug 31, 2017 11:10 am

Sending you a private message now.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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