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Watermark started showing up? Can I remove?
Posted: Sun Oct 29, 2017 5:25 pm
by Sfmonsterbash
I have the selfie pAckage - it says purchased in the top left in settings - and everything was working great for my event. However now that I'm looking at the photos - halfway through the roll, the watermark started showing up. Is there a way to remove them? Please help!
I'm nervous about deleting the app and reinstalling as I don't want to lose these photos and the chance to fix this.
Re: Watermark started showing up? Can I remove?
Posted: Sun Oct 29, 2017 6:48 pm
by tim
Uh oh. There's no way to remove watermarks, they're permanent.
Could someone have gone into the event settings during the event, and changed them?! did you have a password on to protect against that?
If you open up the exact same event now, does it pop up the trial mode warning window (with "see price" at bottom) ?
Ohh, did someone turn on printing? Ie. in the printing popover did someone turn that switch on during your event? that'd do it....
Re: Watermark started showing up? Can I remove?
Posted: Sun Oct 29, 2017 7:55 pm
by Sfmonsterbash
Is there ANY way to get these back, like upgrade to the next level? I currently have Selfie mode but I'll pay for whatever - please let me know!!
Re: Watermark started showing up? Can I remove?
Posted: Sun Oct 29, 2017 8:31 pm
by tim
I wish there was. The watermarks are permanent

If you can tell me how you think it happened (did someone turn on printing?!), i'll at least give you Pro for a year for free. It won't help you get the watermarks off, but it's my way of saying that this really sucks, and I feel for you!