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Logo in email body when photos emailed
Posted: Fri Dec 08, 2017 9:25 am
by Jrphoto2020
For emailed photo. Why does your company ad show up along side my logo? How do I delete your company png file?
Thanks
Joel
Re: Logo in email body when photos emailed
Posted: Fri Dec 08, 2017 9:32 am
by tim
Hi Joel,
Please go to Event settings -> Email -> make sure you set a valid URL for the setting "Custom Logo image URL". You can try the URL in your webbrowser to make sure it is valid, or, send a test email to check it out.
Re: Logo in email body when photos emailed
Posted: Fri Dec 08, 2017 11:49 am
by Jrphoto2020
I followed those instructions and got this look. see attachment
Re: Logo in email body when photos emailed
Posted: Fri Dec 08, 2017 11:52 am
by tim
Ah, I see, you're asking about the background.
You're right, that's an issue that I need to fix: when a custom logo is given, the background should go away.
I'll fix that in the next update.
Re: Logo in email body when photos emailed
Posted: Fri Dec 08, 2017 12:04 pm
by Jrphoto2020
Any work around until the update? Testing for an event in a few days.
Re: Logo in email body when photos emailed
Posted: Fri Dec 08, 2017 12:13 pm
by tim
You can't get rid of the background, but you can make it work with the background: reduce the size of your logo so that its width is 375 pixels or slightly smaller (that's the width of the background)
UPDATE: oops, it might be 750px actually because of retina / hi dpi screens. Please try out 375 and 750 and see what works best