HELP: Watermark still there even after purchase
Posted: Mon Apr 23, 2018 7:29 pm
by tuttiv
Hi, I purchased the selfie package, but the watermark is still there. I checked the features of the selfie package and it says that there will be no watermark after buying the package.
Please let me know what to do.
Thanks so much,
Ruth
Re: HELP: Watermark still there even after purchase
Posted: Mon Apr 23, 2018 8:25 pm
by tim
Hi Ruth,
This probably means that a feature is turned on that is not included in the purchase.
Can you please check that printing is turned off (open the printer popover, and make sure the switch is off)
If that doesn't fix it, please create a new event (you can get back to that screen from event settings -> choose an event), then check: are watermarks appearing when photos are taken in this new event?