Long time between prints

SoloLink is an iOS app that shares your printer(s) over Bluetooth and Wi-Fi so that you can stay connected to your camera and be able to print. It can also share your iPhone's camera to Wifibooth.
johannTBox
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Long time between prints

Postby johannTBox » Sat Jun 09, 2018 6:11 pm

Hey Tim,

As you know I now use the blueprint setup. It all works perfect but the time between pushing print and actual printing is very long. Sometimes 2-5 minutes...

I thought maybe the dnp 620 has to warm up but it is the same with pushing print right after it printed a picture...

Can you help?

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tim
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Re: Long time between prints

Postby tim » Sat Jun 09, 2018 8:38 pm

If you are sharing internet from wifibooth via blueprint then make sure the photos being uploaded arent huge like >4mb. Uploads queue up on the wifibooth side, and prints do jump to the front of the queue, but bluetooth is slow so if someone prints just after some 6mb photo for upload to dropbox starts transferring to blueprint, that can cause quite a wait
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Sun Jun 10, 2018 11:49 am

Hey Tim,

Makes sense but especially for that I turned transferring internet in blueprint off. So it shouldn’t try to upload something... But still it takes very long to print.

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tim
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Re: Long time between prints

Postby tim » Sun Jun 10, 2018 1:10 pm

Ok check if it takes a long time for the print to show up as OK on blueprint side, or, it takes a long time after it says OK on blueprint side for it to print. Which is the case?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Mon Jun 11, 2018 11:36 am

Hey Tim,

I have to check it again tonight but I am pretty sure it takes so long to even be shown on the blueprint app. So it has to be something between iPad and iPhone with blueprint.

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tim
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Re: Long time between prints

Postby tim » Mon Jun 11, 2018 11:44 am

OK. If that's true, then see if you can move the iPhone close to the iPad, or try changing the angle (to bring the antennas into a different phase)
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Mon Jun 11, 2018 2:26 pm

They are only 3-5 cm apart. That shouldn’t be a problem...

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tim
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Re: Long time between prints

Postby tim » Mon Jun 11, 2018 3:22 pm

OK. What are the two devices in use? ie. which model ipad, and which model iPhone?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Tue Jun 12, 2018 9:40 am

Hey Tim,

It’s an iPad Pro 12,9 and an iPhone 6.

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tim
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Re: Long time between prints

Postby tim » Tue Jun 12, 2018 10:06 am

OK. Try with a newer iPhone and see if there's a difference: do you have a friend with an iPhone X, 8, or 7 you can try?
Newer models have better bluetooth.
That would at least help us understand if the bluetooth bandwidth is the issue.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

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tim
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Re: Long time between prints

Postby tim » Tue Jun 12, 2018 12:24 pm

... update : i went hunting and i found a bug that may be causing this. More info soon
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

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Re: Long time between prints

Postby tim » Tue Jun 12, 2018 4:11 pm

OK. If all of these things are true:
  • Event settings -> taking photos -> Downsize images to print resolution is turned OFF
  • Your photos coming in from the camera are large, say >= 2500 x 2500 pixels
  • You are printing collages (doesn't matter if autopilot is on or off)
... then, there's a bug that causes the collages to be sent to the printer at a higher resolution than necessary, ie. instead of downsizing to 1800x1200 if that's the print resolution, it might send a higher resolution file (forcing the printer to downsize it). This would cause extra slowness for BluePrint, because it therefore takes longer to transfer over Bluetooth...
I don't see an issue with printing regular photos (ie. not collages)

Do you think you are hitting this issue (ie. do you have all of the things above) ?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Thu Jun 14, 2018 9:47 am

Hey Tim,

This sounds like our issue. i am nearly 90% sure that the 3 points all are selected and set.

Should I just change one point and see what it does?

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tim
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Re: Long time between prints

Postby tim » Thu Jun 14, 2018 10:31 am

Nope, please don't change ANY settings: please get the new testflight version 4.4.3 (build 5420 or newer), try it out and tell me if it is faster!
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Thu Jun 14, 2018 2:38 pm

Hey Tim,

I will need a new invite as I turned off beta as it didn’t felt like using beta on an event.

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tim
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Re: Long time between prints

Postby tim » Thu Jun 14, 2018 3:58 pm

Are you sure - if you open testflight it is not there?
Can i get a new email address dor you?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Fri Jun 15, 2018 11:45 am

Hey Tim we just have to make sure that we can use the app in beta version on a client event. It is scheduled for tomorrow.

Thank you

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Re: Long time between prints

Postby tim » Fri Jun 15, 2018 11:52 am

Yes you can: I am assuming you are installing the app over top of the existing version, so you will keep all of your settings.
Please be careful: "beta" means "can contain bugs". Please test it out with your settings before the event: take photos, do some prints.
If you find issues get back to me and i will fix them and roll out a new beta build ASAP - i'm watching this space carefully.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Fri Jun 15, 2018 5:53 pm

Hey Tim,

I have the Problem that always when I am in beta I loose the paid version. Should I better get into the normal version back?

When I test-buy it. I remember that sometimes it turned back to have the watermarks

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tim
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Re: Long time between prints

Postby tim » Fri Jun 15, 2018 6:23 pm

That should not happen if you install the beta version on top of the regular one.
There was a bug that could cause watermarks to appear when they should not. That has been fixed.
Let me know if you have any issues
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Sat Jun 16, 2018 9:31 am

Hey Tim,

Now it’s the case. Yesterday it was fine but now it gives the trial package thing...

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tim
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Re: Long time between prints

Postby tim » Sat Jun 16, 2018 10:01 am

Something is not right
Did you install over top of the existing version?
What happens if you “purchase” pro again, or restore yur purchases?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
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Re: Long time between prints

Postby johannTBox » Sat Jun 16, 2018 11:29 am

Hey Tim,

Yes i installed it on top and 1h ago I purchased pro again in the beta.

But the guests just called me and said it is again with wifibooth watermarks :(

So when the iPad has no internet, does that mean that I can’t purchase it right now?

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tim
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Re: Long time between prints

Postby tim » Sat Jun 16, 2018 11:36 am

Ooof. I dont understand how this is possible.
Correct you need to have internet access: go back to the app store version if the watermarks persist.
If you dont have internet:
- create a new event so it has all features turned off
- turn on features one at a time. Each time you do, close the settings and see if you get the trial popup
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

johannTBox
Posts: 166
Joined: Sat Nov 25, 2017 6:24 pm

Re: Long time between prints

Postby johannTBox » Sat Jun 16, 2018 11:41 am

But I have to delete the app to go back to the normal version!?


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