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Blue print appears to connect no connection

Posted: Thu Dec 27, 2018 3:31 am
by Ahmonkey
Hi
I have no trouble connecting blueprint to Wifibooth however although it says internet connected no internet function like email upload to Dropbox say there is no internet any ideas why

Re: Blue print appears to connect no connection

Posted: Thu Dec 27, 2018 8:28 am
by tim
Hi what camera are you using?
Did you test dropbox uploads without blueprint?

Re: Blue print appears to connect no connection

Posted: Thu Dec 27, 2018 9:50 am
by Ahmonkey
Sony dsc hx400v

Re: Blue print appears to connect no connection

Posted: Thu Dec 27, 2018 10:38 am
by tim
Ok. First test dropbox uploads are working without the camera or blueprint connected: ie. use ipad camera and connect to wifi for internet on ipad. See if sropbox uploads are working.

Re: Blue print appears to connect no connection

Posted: Thu Dec 27, 2018 10:54 am
by Ahmonkey
All works before I connect blueprint

Re: Blue print appears to connect no connection

Posted: Thu Dec 27, 2018 11:43 am
by tim
OK. On the device you are running blueprint, does it have internet access? Ie. can you open safari and open dropbox.com?
Also, can you just confirm for me that you have the newest versions of both apps: ie. on ipad app store updates tab you see no update for wifibooth, and on iphone app store updates tab you see no update for blueprint.

Re: Blue print appears to connect no connection

Posted: Thu Dec 27, 2018 11:55 am
by Ahmonkey
Yes I have latest no updates available and I can access Dropbox and internet when not in blueprint

Re: Blue print appears to connect no connection

Posted: Thu Dec 27, 2018 1:42 pm
by tim
OK. On BluePrint side, can you confirm that you're on the sharing screen, you see the name of the ipad under "connected devices", and the switch for internet sharing "wifibooth can use this device's internet..." is turned on / pink?
When you then create a collage which causes the upload to try to go through BluePrint, do you see the numbers pending:0 ok:0 fail:0 on blueprint side change?