Can't connect to DNP 6x8

SoloLink is an iOS app that shares your printer(s) over Bluetooth and Wi-Fi so that you can stay connected to your camera and be able to print. It can also share your iPhone's camera to Wifibooth.
Gabrian
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Joined: Wed Sep 18, 2019 6:39 am

Can't connect to DNP 6x8

Postby Gabrian » Wed Sep 18, 2019 6:41 am

Hi there,

When trying to connect my DNP DS-RX1HS to the Sololink app I'm getting an error message when selecting the 6x8 option, all the other formats work fine. Anybody have a solution to this?

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tim
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Re: Can't connect to DNP 6x8

Postby tim » Wed Sep 18, 2019 9:22 am

Can you check on the WPS that the 6x8 paper queue is loaded and valid?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Gabrian
Posts: 5
Joined: Wed Sep 18, 2019 6:39 am

Re: Can't connect to DNP 6x8

Postby Gabrian » Wed Sep 18, 2019 10:04 am

It is loaded and valid, I can print 6x8 using my laptop no problem.

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tim
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Re: Can't connect to DNP 6x8

Postby tim » Wed Sep 18, 2019 10:15 am

OK. Can you tell me the error message in SoloLink / show me a screenshot?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Gabrian
Posts: 5
Joined: Wed Sep 18, 2019 6:39 am

Re: Can't connect to DNP 6x8

Postby Gabrian » Wed Sep 18, 2019 10:41 am

Thanks for your reply, the error is:

SoloLink Error
Could not load printers.

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tim
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Re: Can't connect to DNP 6x8

Postby tim » Wed Sep 18, 2019 12:30 pm

OK, that's a generic failure of the subsystem that handles DNP WPS printers
1) Does it work if you pick other paper queues, ie. can you print at all from SoloLink? I'm assuming the answer is no?
2) Are you manually entering in the IP address after you hit "DNP WPS", and if so, what are you entering exactly?
3) What's the firmware revision on your DNP WPS unit?

thanks
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Gabrian
Posts: 5
Joined: Wed Sep 18, 2019 6:39 am

Re: Can't connect to DNP 6x8

Postby Gabrian » Wed Sep 18, 2019 3:44 pm

1) Yes I can print with the other options, it seems that only 6x8 fails to connect
2) I'm connected to the Wifi network of the DNP WPS, I'm not manually entering the IP address
3) Firmware is: Ver 2.1 20170130 0c 9 0

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tim
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Re: Can't connect to DNP 6x8

Postby tim » Wed Sep 18, 2019 3:53 pm

OK. Are you trying to do a cut, ie cutting the 6x8 into 2 or 3 strips? I think there is a 3-strip or 4-strip configuration available for 6x8, but wifibooth can only support 2-strip.
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

Gabrian
Posts: 5
Joined: Wed Sep 18, 2019 6:39 am

Re: Can't connect to DNP 6x8

Postby Gabrian » Wed Sep 18, 2019 4:00 pm

Nope, I'm just trying to print regular 6x8 prints.

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tim
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Re: Can't connect to DNP 6x8

Postby tim » Mon Sep 23, 2019 1:03 pm

Nothing is coming to mind. Would you be willing to try the beta build with logging enabled? Maybe the logs will expose something...
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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