Soloslides Slideshow keeps pausing

A slideshow app for Google Photos and your Camera Roll
DTB
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Soloslides Slideshow keeps pausing

Postby DTB » Wed Aug 19, 2020 3:39 am

Hi.

I've purchased SoloSlides from the App store (paid version) and am running into a little problem. FYI - I am pulling photos from a google photos album on random.

For some reason the photo slideshow pauses and to get it running again you need to press the play button again (centre of screen). Is there a way to prevent it pausing? I have mounted the ipad in a photo frame and it is a hassle to remove it from the frame to start the slideshow again.

Thanks!

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tim
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Re: Soloslides Slideshow keeps pausing

Postby tim » Wed Aug 19, 2020 9:02 am

It should not pause by itself. Are you staying in the app the whole time or switching to other apps?
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DTB
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Re: Soloslides Slideshow keeps pausing

Postby DTB » Wed Aug 19, 2020 8:38 pm

Hi Tim

Staying within the App. The iPad (an old iPad Air) has been framed in a photo frame so that it is not possible to use it, switch between apps etc. without taking it out of the frame. At random times it simply pauses and you need to take it out of the frame, press the pause button, and it will run again.

As part of the problem solving process I've now deleted all apps from the iPad apart from SoloSlides and the Apple apps that you can't delete, and will see if that has any effect.

Thanks for your assistance with this.

Cheers.

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tim
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Re: Soloslides Slideshow keeps pausing

Postby tim » Wed Aug 19, 2020 9:56 pm

OK good to know, thanks.
One thing that could be causing this issue is that the wifi drops out, and then comes back some time later. It shouldn't cause it to pause (it doesn't, at my house), but maybe somehow it could... you could test this by intentionally unplugging your router/wifi for a few minutes to see if this causes the issue
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

DTB
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Re: Soloslides Slideshow keeps pausing

Postby DTB » Thu Aug 20, 2020 1:06 am

Thanks Tim
Removing all the other apps didn't help unfortunately. The iPad sits right to the router (google wifi access point). I'll unplug it tonight after work and see what happens.

Thanks for your assistance with this.

IslandBob
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Re: Soloslides Slideshow keeps pausing

Postby IslandBob » Fri Aug 21, 2020 7:40 am

Same here. Older iPad, runs during the day but next morning I have to restart the program from scratch.

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tim
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Re: Soloslides Slideshow keeps pausing

Postby tim » Fri Aug 21, 2020 7:55 am

When you say "restart from scratch" do you mean the app is not running anymore, or the app is running but just paused and you can hit play?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

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Re: Soloslides Slideshow keeps pausing

Postby DTB » Fri Aug 21, 2020 3:26 pm

With me the app is just paused and have to press play again. I've noticed that if I force close the app and launch it again it seems to run for longer before the app pauses again. I don't think its the wifi. With no wifi it simply stops and doesn't move onto the next photo - it doesn't pause as such.

It seems that something is trigger the slideshow to go into pause mode.

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tim
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Re: Soloslides Slideshow keeps pausing

Postby tim » Fri Aug 21, 2020 3:41 pm

OK. Apologies that this is happening to you... i'll try to get this reproduced next week. We're in crunch mode on another project so you'll have to wait a bit...sorry again...

In the meantime please answer all of these questions (no one suspects the soloslides inquisition!) so I can figure out how to make it happen...

1. are you using camera roll photos, or google photos?
2. are you playing back from all photos, or a specific album?
3. If it is camera roll photos, do you have videos turned on?
4. If it is camera roll photos with videos turned on, are there actual videos in your album/library that are playing? are they playing ok?
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

DTB
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Re: Soloslides Slideshow keeps pausing

Postby DTB » Fri Aug 21, 2020 4:06 pm

Thanks Tim. Much appreciated. Answers are as follows:
1. are you using camera roll photos, or google photos? Google Photos
2. are you playing back from all photos, or a specific album? A specific album (it just has photos - no videos in it)
3. If it is camera roll photos, do you have videos turned on? N/A (haven’t used camera roll with the app)
4. If it is camera roll photos with videos turned on, are there actual videos in your album/library that are playing? are they playing ok? N/a using Google Photos

Also I indicated in an earlier post that it was an early model iPad Air I was using. It was mistaken. It is an IPad 4th gen (the first with a lightning connector).

Cheers.

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tim
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Re: Soloslides Slideshow keeps pausing

Postby tim » Sat Aug 29, 2020 3:00 pm

I had a look at the code today and one thing could be happening: if the time you set between photos can be shorter than the amount of time it takes for your ipad to load the photo from Google, this could happen (shouldn't, but looks like maybe it could).
Can you please tell me what time between photos you have picked?
If it is short (less than a minute), can you try a setting of 5 minutes and see if the problem goes away?
thanks
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.

DTB
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Re: Soloslides Slideshow keeps pausing

Postby DTB » Sat Aug 29, 2020 6:14 pm

Hi Tim. Thanks for looking into this. The time is set for an hour so I don’t think that is the cause.

DTB
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Re: Soloslides Slideshow keeps pausing

Postby DTB » Fri Sep 11, 2020 6:33 pm

Just an update. Doesn’t appear to be any real trigger I can see that is causing the pause. Sometimes it will go a full day without pausing while other times it will pause several times a day.

DTB
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Re: Soloslides Slideshow keeps pausing

Postby DTB » Thu Sep 24, 2020 5:13 am

I think I've worked out what the problem is.

The iPad was linked to my account for messages and phone calls/facetime calls. So if a call came through in my iPhone it also popped up on the iPad. I only noticed this today when I happened to be in the same room as the iPad photo frame and saw that the slideshow paused once the call happened. I've now turned of message/phone sync on the iPad off and calls no longer pause the slideshow. I've only been running it for a couple of hours but so far so good.

Will report back in a few days to confirm if indeed this was the issue.

Cheers.

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tim
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Re: Soloslides Slideshow keeps pausing

Postby tim » Thu Sep 24, 2020 8:41 am

Ahhh that would definitely do it!
thanks for letting me know!
Please write a review for Wifibooth on the Apple App store! Indie developers like me really need people like you to review their apps. Instructions on how to write a review: http://goo.gl/w8NsDI.


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