Selphy CP1200 not printing

[babzowski]

Hi

I configured everything well. I'm a pro photog, shooting a wedding in 2 days, and bought your (nice but very expensive) 89,90€ Full App.
I shoot on a Fuji X-T1 with EyeFi Mobi PRO, and try to print on a Canon Selphy CP1200.

Everything is connected on my iPhone hotspot: ipad pro, selphy and Eyefi.
For the shots it's ok. But when I try to print, i have the unable to print error message. I tried to print a photo from my ipad pro Album, but it appears that it won't allow me to print on the selphy neither (sometimes it even says "no airprint device found".

I'm struggling with this since 4 hours now. I really hope you can help me, otherwise I4ll have to ask a refund for the app because I REALLY need it for saturday.

Please help

thank you

[tim]

Hi,
Did I understand it right, that (sometimes) you cannot print from the Apple Photos app? Or does that work ok?
-tim

[babzowski]

When I connect the printer to the iDevice AdHoc, it's ok.
But when connected to the iphone hotspot, it doesn't work. Yet, i see it's connected: confirmed on the Selphy screen, and in the blue bar on iphone.

Damn you answer fast !

[babzowski]

Wait, it just worked from the ipad Album.

I'm waiting it to finish and will try again. But I'm struggling because my iphone network is really bad here, and it slows everything. I hope it will be better tomorrow...

[babzowski]

Non, on Wifi Booth, I still have the Print Error: your printer isn't working...

I tried to delete my printer in the app, and reselect it. The app finds my CP1200 and adds it, so I can't find where is my issue.

[tim]

Thanks, I try to answer fast. Sometimes I sleep though

It sounds like there's a problem with the wifi network. If your iphone and printer are a long way away, try moving them closer. If they are touching each other, move them a bit away. Same with the iphone and ipad: close, but not too close.

In a rare case, Wifibooth might get stuck if the printer is added but cannot print because of wifi range right after it is added, that it might not recover from. To fix this, first remove all printers, do NOT add any printers, then kill WifiBooth (double-tap home, swipe away) and restart it. In the upcoming version this is improved...

Let me know...

[babzowski]

Damn. Doesn't work.

Connection is good now. Internet pages are loading fast, so my network is ok.
The printer is find by WifiBooth instantly, added ok.

But when I try to print, still having the same error message...

[tim]

Please try power-cycling the printer and the ipad (full power-off, not two-button reset). The printer daemon that Apple uses on the ipad is not the most stable

[babzowski]

I solved the problem !
Just for you know, I explain:

I just bought the CP1200 because I had CP900 which isn't AirPrint. Though, I saw in WifiBooth options the "FTP print", and I activated it, to try, before buying a new printer.
And I never deactivated it !

Now it works, fast, print is immediate !!!

So, 89€ remains expensive, but if I nail to build a nice portable Selfie Cabin, it will totally be worth it.

Thanks for your help Tim !

[tim]

Great well done! Hope it works well for you. There are big free updates coming soon to give you the best bang for your €