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Change or delete logo in email ?
Posted: Fri Apr 28, 2023 9:47 am
by DanielHannover
Hello, where can I delete the logo in the email to customers in the app or replace it with another ?
See link to screenshot.
https:wedding-dream-pictures.de/Downloads/Party-Photobooth-Mail.png
With kind regards
Daniel Schoenemann
Re: Change or delete logo in email ?
Posted: Fri Apr 28, 2023 10:10 am
by tim
Hi there happy to help.
Sounds like you're looking for Wifibooth email settings page, the setting "Logo URL (~720 x ~200) - for all events"
Re: Change or delete logo in email ?
Posted: Fri Apr 28, 2023 10:22 am
by DanielHannover
yes, that's exactly what I mean.
Re: Change or delete logo in email ?
Posted: Fri Apr 28, 2023 10:29 am
by DanielHannover
Re: Change or delete logo in email ?
Posted: Fri Apr 28, 2023 10:34 am
by DanielHannover
unfortunately that was only half the solution.
Now I have both logos on top of each other in the mail.
see link with screenshot
wedding-dream-pictures.de/Downloads/old-new-logo%20.png
Re: Change or delete logo in email ?
Posted: Fri Apr 28, 2023 10:47 am
by DanielHannover
This is completely confusing.
I have 2 events with different logos.
Question: where in the app can I delete the logos so I can reinsert them ?
With kind regards
Daniel Schoenemann
Re: Change or delete logo in email ?
Posted: Fri Apr 28, 2023 11:09 am
by DanielHannover
before I go crazy here...
Can you explain me the 4 settings what exactly is set here and how it affects in the customer mail ?
https://wedding-dream-pictures.de/Downl ... ptions.png
With kind regards
Daniel Schoenemann
Re: Change or delete logo in email ?
Posted: Fri Apr 28, 2023 12:19 pm
by tim
Settings 1 and 2 are the same - you'd use #2 if you're hosting the image yourself, you'd use #1 (which would fill out #2) if you want the image hosted by our service.
Same for 3 and 4.
1 & 2: the logo you asked about earlier
3 & 4: the background image of the entire <body> tag of the email. You likely don't want to use this
Re: Change or delete logo in email ?
Posted: Sat Apr 29, 2023 3:45 am
by DanielHannover
OK thanks for the info.
But why nothing happens when I click on the button 1 (Upload a photo) ?
With kind regards
Daniel Schoenemann
Re: Change or delete logo in email ?
Posted: Sat Apr 29, 2023 4:31 am
by DanielHannover
I have to restart the app every time to get the function.
Unfortunately, the app starts a bit funny with IOS 16.4.
Maybe you have a look at that.
It may well be that the app with increasing version of IOS zickt here and there.
Here would be times a function update necessary, especially since certainly still a lot of customers pay for an annual subscription.
Here it would be only fair after a year times to bring an update.
With kind regards
Daniel Schoenemann
Re: Change or delete logo in email ?
Posted: Sat Apr 29, 2023 12:24 pm
by tim
Hi Daniel
You are correct, wifibooth needs an update. We are aware & hoping to have time for it soon.
If you are looking at Booth.Events (the next evolution of wifibooth) let me know and we can help you move your subscription there (give you >100% credit) if that's something you are interested in.
